IT Service Management Consultant

2 days ago


Islamabad, Islamabad, Pakistan Inbox Business Technologies Full time
Job Title: Information Technology Service Management Consultant

We are seeking an experienced IT Service Management Consultant to oversee and improve our IT service management processes within the Ministry of Culture. The ideal candidate will have a strong background in ITIL, ServiceNow, COBIT, and related certifications, with 6-8 years of relevant experience.

Responsibilities
  1. Create and maintain IT service management policies and procedures, including incident, problem, change, and service level management.
  2. Oversee daily operations of the IT service department, including HR management and service delivery.
  3. Ensure timely and effective delivery of IT services aligned with business needs.
  4. Manage the IT services budget, ensuring cost control.
  5. Communicate and engage with clients, suppliers, and service providers within the approved framework.
  6. Identify and manage risks related to IT service supply, ensuring compliance with applicable rules, regulations, and standards.
  7. Manage the setup, use, and performance of IT service management tools and technologies, continuously assessing and enhancing performance.
Requirements
  • 6-8 years of relevant experience.
  • Skills and certifications such as ITIL, ServiceNow, COBIT are preferred.
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industry: IT Services and IT Consulting
#J-18808-Ljbffr
  • Visa Consultant

    2 weeks ago


    Islamabad, Islamabad, Pakistan Cross river consultant Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Visa Consultant located in Islamabad. The Visa Consultant will be responsible for handling immigration issues, visa processing, communication with clients, and providing consulting services to clients.QualificationsExperience in immigration issues and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Service Management Consultant - Government SectorThe successful candidate will be responsible for creating and maintaining IT service management policies and procedures.


  • Islamabad, Islamabad, Pakistan IT Manpower Services Full time

    We are looking to expand our team in Islamabad and are seeking a certified SAP Sales and Distribution (SD) Consultant with at least 7 years of experience.Must-Haves:SAP SD CertificationAt least 2 to 3 end-to-end Greenfield implementationsStrong integration experience between SAP SD and other modules such as MM (Materials Management), FI (Financial...


  • Islamabad, Islamabad, Pakistan Times Consultant (Pvt.) Ltd. Full time

    About UsEstablished in 2004, Times Consultant is a premier study abroad consultancy with 36 global offices, proudly operating the world's largest course search platform, www.TimesCourseFinder.com. Representing over 800 international universities and backed by a team of 1,000+ professionals, we combine expertise with cutting-edge digital solutions to guide...


  • Islamabad, Islamabad, Pakistan Meraki IT Full time

    Expert Upwork Bidder – IT Services SectorAt Meraki IT, we specialize in delivering innovative IT services that empower businesses to thrive in today's digital landscape. We are expanding our operations and are on the hunt for an experienced Upwork bidder who can manage our profiles and secure high-quality projects in the IT services sector.Job Overview:We...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Professional Services ConsultantJob Summary:We are seeking a highly skilled Professional Services Consultant to join our team. As a Professional Services Consultant, you will be responsible for developing and implementing professional services strategies to reach specific targets, while maintaining strict adherence to safety regulations.Key...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleThis role is ideal for individuals looking to build a consulting career in ITSM. The candidate should possess strong communication and interpersonal skills, as well as good documentation, report writing, and research skills.The ideal candidate will have a minimum Bachelor's degree in IT, Information Security, Business Continuity, or a related...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This role involves sales consulting and ensuring customer satisfaction through effective communication.The Sales Consultant will provide excellent customer service, offer consulting services to clients, and be responsible for sales operations.Key skills include sales consulting and customer satisfaction skills, effective communication and customer service...


  • Islamabad, Islamabad, Pakistan Internetwork Expert Full time

    ResponsibilitiesCreating and maintaining IT service management policies and procedures, including incident management, problem management, change management, and service level management.Overseeing day-to-day activities of the IT service department, including HR management and arranging for the delivery of IT services.Ensuring timely and effective delivery...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are searching for a highly skilled Senior Education Services Manager to lead our education consulting team. The ideal candidate will have a strong background in education consulting, excellent leadership skills, and a bachelor's degree in Education, Counseling, or a related field.They will be responsible for providing consulting services to clients,...