Customer Service Representative

2 days ago

Karachi, Sindh, Pakistan TalentPop App Full time

Join to apply for the Customer Service Representative (Shopify/Gorgias Focus) role at TalentPop App.

Get AI-powered advice on this job and more exclusive features.

Customer Service Representative (Shopify/Gorgias Focus) - RemoteAbout TalentPop

At TalentPop, we believe customer service is more than just answering questions—it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.

What You'll Do

As a Customer Service Representative with a Shopify/Gorgias focus, you'll be on the front lines, ensuring our customers have exceptional experiences. Your responsibilities will include:

  • Responding to customers via chat, email, or phone in a professional and friendly manner.
  • Handling inquiries related to product information, order tracking, returns, and account concerns.
  • Using Gorgias and Shopify to efficiently manage tickets and provide fast, accurate service.
  • Staying informed on product updates and service practices to ensure a consistent customer experience.
What We Offer

We value our team members and offer a comprehensive benefits package to support your well-being and professional growth:

  • Competitive pay with annual performance-based increases.
  • Paid time off so you can rest and recharge.
  • Comprehensive health and dental insurance or a health stipend to help you feel your best
  • Holiday bonuses in appreciation of your hard work.
  • Fully remote setup—work from anywhere you're comfortable.
  • Opportunities to grow with us as we scale.
What We're Looking For

We're seeking dedicated individuals who meet the following qualifications:

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.
What You'll Need To Work From Home

To ensure you're set up for success in a remote role, you'll need:

  • Your own computer or laptop (i5 processor or equivalent preferred).
  • A stable internet connection (at least 15 Mbps upload/download speed).
Ready to Join Us?

If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 40,000 - 80,000

    Job Title: Customer Service RepresentativeWe are seeking driven professionals to fill the role of customer service representative for an upcoming campaign. The ideal candidate will possess excellent communication and interpersonal skills, with a strong command of the English language.">The successful candidate will be responsible for providing top-notch...

  • Customer Service Representative

    3 weeks ago

    Karachi, Sindh, Pakistan All Marketing Solutions Full time

    Providing customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeSupport Full time $25,000 - $40,000

    Customer Service RepresentativeWe are seeking experienced and skilled customer service representatives to provide exceptional support to our clients.Responding to customer inquiries and resolving complaints in a professional and courteous manner is essential for this role.Providing detailed information about products or services offered by the company will...

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time 500,000 - 800,000

    Customer Service Representative - SalesAbout the Role:We are seeking a skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for contacting potential or existing customers to inform them about our products or services.Key Responsibilities:Contact customers via phone to discuss product information and...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerService Full time 90,000 - 120,000

    Customer Service Representative RoleWe are seeking a Customer Service Representative to deliver exceptional customer experiences through live email and chat support. The ideal candidate will be responsible for maintaining a positive reputation by delivering high-quality solutions to diverse customer inquiries.">Key Responsibilities:Maintain a positive and...

  • Customer Service Representative

    4 weeks ago

    Karachi, Sindh, Pakistan Sunday Bazar Full time

    Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleJob Title:...

  • Customer Service Representative

    4 weeks ago

    Karachi, Sindh, Pakistan Interactive Outsourcing Solutions Full time

    Customer Service Representative (Night Shift)Customer Service Representative (Night Shift)1 week ago Be among the first 25 applicantsDirect message the job poster from Interactive Outsourcing SolutionsA technology-driven Software House and BPO company specializing in digital products and business process outsourcingAbout the Role:Are you ready to step into a...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Teltopak Full time

    A customer service representative (Male/Female) interacts with a company's customers to provide information and address inquiries regarding services.Job SpecificationResolve customer complaints via phone, email, and mail.Use telephones to reach out to customers in emergency situations.Greet customers warmly and ascertain the problem or reason for...

  • Customer Service Representative

    4 weeks ago

    Karachi, Sindh, Pakistan Linkitsoft Full time

    Job Description:Linkitsoft is currently looking for energetic and passionate Customer Service Representative. The Customer Service Representative will be responsible for ensuring customer satisfaction by promptly and efficiently responding to customer inquiries and concerns via phone.Responsibilities:Communicate with customers via phone.Provide knowledgeable...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Verwiz Full time

    Get AI-powered advice on this job and more exclusive features.We are looking for a Customer Support Representative to join our team. In this role, you will be responsible for communicating with clients across multiple Instagram accounts and sourcing influencers daily according to our specific criteria.Key Responsibilities:Handle direct messaging and...