Customer Support Representative

3 weeks ago

Karachi, Sindh, Pakistan Stepmov Full time
Customer Support Representative

Get AI-powered advice on this job and more exclusive features.

As a Customer Support Representative, you'll be the first point of contact for our customers, helping them with order updates, tracking, returns, and other inquiries. Your experience with Shopify will enable you to efficiently manage orders, resolve issues, and ensure a seamless customer journey.

  1. Respond promptly to customer inquiries via email, chat, or phone.
  2. Manage, update, and track orders through Shopify.
  3. Handle order issues, including cancellations, returns, and exchanges.
  4. Collaborate with logistics and fulfillment teams to ensure timely deliveries.
  5. Provide empathetic, clear, and solution-oriented support.
  6. Maintain accurate records of customer interactions and transactions.
  7. 1+ years of experience in a customer support role.
  8. Hands-on experience with Shopify order management is required.
  9. Excellent written and verbal communication skills.
  10. Strong problem-solving skills and a customer-first mindset.
  11. Ability to multitask and stay organized in a fast-paced environment.
  12. Familiarity with support tools like Gorgias, Zendesk, or similar is a plus.

Send your resume and a brief note about your experience with Shopify to career@stepmov.com or apply directly via LinkedIn.

Let's build exceptional customer experiences — together

#J-18808-Ljbffr

  • Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan Sleekhive Technologies Pvt Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sleekhive Technologies Pvt LtdHR Officer at Sleekhive Technologies Pvt Ltd | Technical Recruiter | HR Operation | Talent Acquisition |Company DescriptionSleekhive Technologies Pvt Ltd specializes in providing digital services including Logo and Website Design,...

  • Customer Support Representative

    4 weeks ago

    Karachi, Sindh, Pakistan GATEWAY SYSTEMS Full time

    Gateway Systems is a global leader in software development and IT solutions, specializing in complex software projects and digital transformation. Our solutions span various sectors, including fleet management, GPS tracking, and comprehensive IT services. Our flagship product,Role DescriptionThis is a full-time on-site role in Karāchi for a Customer Support...

  • Customer Support Representative

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time 50,000 - 80,000

    Customer Support RepresentativeWe are looking for a highly skilled and professional Customer Support Representative to join our team.Responsibilities:Respond promptly to customer inquiries via chat only, ensuring timely resolution of their queries and concerns.Assist customers with product information, order inquiries, and issue resolution in a friendly and...

  • Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan Rayssoft Full time

    We are seeking a skilled and customer-oriented individual to join our team as a Customer Support Representative. As a key member of our customer service department, you will be responsible for providing exceptional assistance and support to our valued customers. This is a fantastic opportunity for someone with 1-2 years of experience in customer support who...

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan SISPN Technology Full time

    We are currently on the lookout for a highly motivated Support Representative.Responsibilities:Serves customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Opens customer accounts by...

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Aeron Edge Technologies Full time

    Customer Support Representative (Night Shift) Aeron Edge Technologies, Pakistan We are currently looking for dedicated and skilled Female Customer Support Executives to join our team for the night shift (9 pm - 6 am). The ideal candidates will be fluent in English, possess excellent communication skills, and have a strong commitment to providing exceptional...

  • Customer Support Representative

    3 days ago

    Karachi, Sindh, Pakistan Absinternational Full time

    ABS International is looking for enthusiastic individuals to join our vibrant team as Customer Service Representatives.Key Responsibilities:Provide tailored solutions to enhance the customer experience.Actively listen to clients and respond to inquiries to foster long-term connections.Highlight the unique advantages of our products and services to ensure...

  • Customer Support Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan Lycan Communication Full time

    Job Title: Customer Service RepresentativeShift timings: 4 hours (7:00 PM to 11:00 PM)Job Type: Part-timeJob Description:We are seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives. As a CSR, you will play a crucial role in ensuring our customers receive exceptional service and support. We offer flexible timings...

  • Customer Support Representative CSR

    4 weeks ago

    Karachi, Sindh, Pakistan My Custom Hub Full time

    Job DescriptionCustomHub is a fast-growing e-commerce brand specializing in custom-made jewelry. We pride ourselves on quality craftsmanship and exceptional service. We are seeking fresh graduates for the position of Customer Support Representative (CSR) to join our dynamic team in Karachi and enhance our customer interactions in the accounting...

  • Senior Customer Support Representative

    3 weeks ago

    Karachi, Sindh, Pakistan Systems Ltd. Full time

    Systems Limited is currently looking to hire Senior Customer Support Representatives in Karachi Office.Requirements:At least 2 years of experience from the relevant industryCandidates having O 'levels/ A 'levels background shall be preferredShould be comfortable working in rotational shifts (Morning & Evening).Job Specification:Comfortable with working in...