Customer Support Representative

7 days ago

Karachi, Sindh, Pakistan beBeeCustomerSupport Full time
Customer Service Professional

We are seeking a talented Customer Service Professional to provide exceptional support to businesses in the telecommunications industry. This is an exciting opportunity for fresh graduates and students to join our team as Evening Customer Service Representatives in our Karachi office.



Key Responsibilities:
  • Handle customer inquiries and complaints via phone, email, or chat in a timely and professional manner.
  • Provide product and service information to customers.
  • Process orders, forms, and applications.
  • Make outbound calls to potential and existing customers.
  • Follow up with customers to ensure their satisfaction.
  • Work with team members to achieve targets.


Requirements:
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and work under pressure.
  • Attention to detail and accuracy in data entry.
  • Ability to work independently and as part of a team.
  • Flexibility to work in rotating shifts.

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