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Administrative Assistant For A Psychology Practice

4 weeks ago

Sahiwal, Punjab, Pakistan Staffry Full time
Administrative Assistant For A Psychology Practice (4 Hours - Home Based - Morning Shift)

Our Australian-based client is a private psychology practice looking for long-term administrative and operations support.

IMPORTANT:

  • This is a home-based job during the second half of Australian business hours (Pakistani morning shift): 8 AM to 12 PM
  • This is a long-term position with the prospect of adding more hours, accompanied by an increase in pay.
  • This position comes with generous bonuses and annual increments.
  • You must have a high-speed internet connection and power backup.
  • Except for a one-day holiday on both Eids, no other Pakistani public holidays will be provided.
  • Please read the details below very carefully.

JOB RESPONSIBILITIES:
This position entails someone primarily maintaining control of the admin and operations of a psychology practice. This job requires the ability to multitask, handle deadlines, and be proactive with a problem-solving mindset, ensuring the business runs smoothly.

DUTIES:

  • Managing inbox
  • Responding to client queries and problem-solving
  • Managing and scheduling client appointments
  • Processing payments, invoices, and rebate claims
  • Keeping client records up to date
  • Managing rosters of the therapists
  • Generating periodic reports and actioning based on the therapist's feedback
  • Onboarding/offboarding therapists
  • Coordinating with the team
  • Keeping comms up-to-date
  • Keeping invoices and receipts organized
  • Keeping all media organized
  • Uploading & sending weekly blog posts
  • Uploading & sending weekly newsletters
  • Making small website updates via Squarespace (no coding needed)
  • Coordinating regularly with the director

QUALIFICATIONS:

  • This job will require an understanding and knowledge of how PowerDiary works. Training will be provided.
  • Fluency in English, both verbal and written with a strong command over grammar, punctuation, and spelling
  • Microsoft Word, Excel, PowerPoint
  • Google Drive & Google Apps

Not required but will be a plus (Training can be provided):

  • Squarespace or familiarity with any other drag-and-drop site builder
  • Mailchimp or familiarity with any other email marketing app
  • Canva or any other graphic design tool
Job Specification
  • Quick learner
  • Friendly, pleasant, kind, helpful, warm personality
  • Excellent verbal, written, and interpersonal communication skills
  • Open to professional and personal growth
  • Honesty, trustworthiness, dependability
  • Ability to maintain sensitive data in a confidential manner
  • Dedication and focus, strong work ethic
  • Ability to work with or without direction
  • Attention to detail and accurate
  • Focus on not only keeping up but moving forward
  • Positive attitude, team player, takes direction well
  • Organized and is open to constructive feedback and implementation of that feedback
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