Administrative Assistant For A Psychology Practice
5 days ago
Our Australian-based client is a private psychology practice looking for long-term administrative and operations support.
IMPORTANT:
- This is a home-based job during the second half of Australian business hours (Pakistani morning shift): 8 AM to 12 PM
- This is a long-term position with the prospect of adding more hours, accompanied by an increase in pay.
- This position comes with generous bonuses and annual increments.
- You must have a high-speed internet connection and power backup.
- Except for a one-day holiday on both Eids, no other Pakistani public holidays will be provided.
- Please read the details below very carefully.
JOB RESPONSIBILITIES:
This position entails someone primarily maintaining control of the admin and operations of a psychology practice. This job requires the ability to multitask, handle deadlines, and be proactive with a problem-solving mindset, ensuring the business runs smoothly.
DUTIES:
- Managing inbox
- Responding to client queries and problem-solving
- Managing and scheduling client appointments
- Processing payments, invoices, and rebate claims
- Keeping client records up to date
- Managing rosters of the therapists
- Generating periodic reports and actioning based on the therapist's feedback
- Onboarding/offboarding therapists
- Coordinating with the team
- Keeping comms up-to-date
- Keeping invoices and receipts organized
- Keeping all media organized
- Uploading & sending weekly blog posts
- Uploading & sending weekly newsletters
- Making small website updates via Squarespace (no coding needed)
- Coordinating regularly with the director
QUALIFICATIONS:
- This job will require an understanding and knowledge of how PowerDiary works. Training will be provided.
- Fluency in English, both verbal and written with a strong command over grammar, punctuation, and spelling
- Microsoft Word, Excel, PowerPoint
- Google Drive & Google Apps
Not required but will be a plus (Training can be provided):
- Squarespace or familiarity with any other drag-and-drop site builder
- Mailchimp or familiarity with any other email marketing app
- Canva or any other graphic design tool
- Quick learner
- Friendly, pleasant, kind, helpful, warm personality
- Excellent verbal, written, and interpersonal communication skills
- Open to professional and personal growth
- Honesty, trustworthiness, dependability
- Ability to maintain sensitive data in a confidential manner
- Dedication and focus, strong work ethic
- Ability to work with or without direction
- Attention to detail and accurate
- Focus on not only keeping up but moving forward
- Positive attitude, team player, takes direction well
- Organized and is open to constructive feedback and implementation of that feedback
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