
IT Support Associate
3 weeks ago
- Troubleshooting: Identify and resolve common technical problems with hardware, software, and networks.
- First-Line Support: Answer calls, emails, and ticket submissions from users, providing initial assistance and guidance.
- Issue Escalation: Recognize when issues are beyond their capabilities and escalate them to Level 2 or higher support teams.
- Basic Technical Skills: Possess a foundation in computer hardware, software, and networking principles.
- Communication: Communicate effectively with users, both verbally and in writing, to understand their problems and provide solutions.
- Problem Solving: Think logically and analytically to identify the root cause of issues and implement solutions.
- Accountability: Take ownership of assigned tasks and ensure timely resolution of issues.
- Documentation: Maintain accurate records of issues, solutions, and user interactions.
- Software/Hardware knowledge: Have a basic understanding of common software and hardware issues and solutions.
- Password resets: Resetting passwords for users who have forgotten them.
Associate
Employment typeFull-time
Job functionAnalyst and Information Technology
IndustriesIT Services and IT Consulting and Hospitals and Health Care
#J-18808-Ljbffr-
Technical Support Associate
7 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly motivated and dedicated Technical Support Associate to join our team. As a Technical Support Associate, you will play a critical role in providing exceptional customer service and technical support to our clients.
-
Telephone Support Associate
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Telephone Support AssociateDescription:We are seeking a skilled Telephone Support Associate to join our team. As a Telephone Support Associate, you will be responsible for providing excellent customer service through direct communication with clients via telephone.About the Position:This is an entry-level position that requires prior Call Center...
-
Support Associate
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly motivated and proactive individual to join our team as a Support Associate. As an employee, you will collaborate with various departments to create and deploy innovative products.This position requires someone who is both creative and rigorous in their approach. We expect the candidate to be proactive, have a 'get it...
-
Strategic Manufacturing Planning Professional
2 weeks ago
Karachi, Sindh, Pakistan A Associate Full timeProduction Planning Manager Job OpportunityA Associate is seeking a highly skilled Production Planning Manager to join our team. As a key member of our operations department, you will be responsible for developing and maintaining a master production schedule and plan in an ERP system.The ideal candidate will have proven experience in managing manufacturing...
-
Production Schedule Development Specialist
2 weeks ago
Karachi, Sindh, Pakistan A Associate Full timeOperations Management RoleA Associate seeks a highly experienced Wooden Furniture Industry Operations Manager to lead our production planning efforts.The ideal candidate will have a proven track record of managing manufacturing processes, developing and maintaining a master production schedule and plan in an ERP system, and ensuring on-time delivery of...
-
Customer Support Associate
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service through various communication channels.The successful applicant will possess excellent verbal and written communication skills, with the ability to explain complex issues in a clear and...
-
Customer Support Associate
5 days ago
Karachi, Sindh, Pakistan DigitalOcean LLC Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Support Associate - Billing to join our Customer Support team. As a Customer Support Associate - Billing, you will be responsible for providing top-notch customer service to our customers regarding their billing and account-related inquiries.You will interact with customers via live...
-
Customer Support Associate
2 weeks ago
Karachi, Sindh, Pakistan Horyzon Full timeJob Description:Customer Support AssociateHoryzon, a leading organization, is seeking an exceptional individual to fill the role of Customer Support Associate. As a key member of our team, you will be responsible for delivering top-notch customer service and ensuring absolute satisfaction.Responsibilities:Recommend potential products and services to...
-
Support Training Associate
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe are seeking a highly motivated individual to join our team as a Support Training Associate. As a key member of our team, you will be responsible for providing necessary resources and guidance to ensure a smooth transition for new trainees.This role requires someone who is proactive, organized, and passionate about helping others grow professionally. You...
-
Technical Support Associate
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryWe are seeking a highly skilled Technical Support Associate to join our team. The ideal candidate will possess strong problem-solving skills and the ability to troubleshoot complex industrial equipment issues.The selected individual will work closely with our after-sales service team and customers to resolve technical issues in a timely and...