
Booking Manager
6 days ago
Key Responsibilities:
- Manage hotel reservations: Oversee the booking process, ensuring accurate and efficient reservations handling.
- Optimize occupancy rates: Develop strategies to maximize resort occupancy and revenue.
- Collaborate with the sales team: Work closely with the sales team to identify and pursue new business opportunities.
- Maintain rate integrity: Ensure that resort rates are competitive and aligned with market conditions.
- Analyze booking data: Analyze booking data to identify trends and opportunities for growth.
- Provide excellent customer service: Ensure that guests receive exceptional service throughout the booking process.
Requirements:
- Experience in hotel booking or revenue management.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Proficiency in hotel management software and systems.
Goals:
- Increase hotel occupancy rates.
- Maximize revenue.
- Improve customer satisfaction.
- Develop and maintain strong relationships with clients and partners.
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