Cloud and Application Consultant

3 weeks ago

Karachi, Sindh, Pakistan Contour Software Full time

Join to apply for the Cloud and Application Consultant role at Contour Software.

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About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are part of a global enterprise software conglomerate, ranked among the top 10 software companies worldwide, with employees and customers in 100+ countries. We offer a broad portfolio of market-leading enterprise solutions across more than 100 industry domains, providing a fertile environment for building long-term careers.

Our journey started with R&D & Accounting back-office solutions and has evolved into a full-service global center supporting all functions and departments, serving CSI divisions worldwide from Karachi, Lahore, and Islamabad. With Constellation's growth, our journey is just beginning

Job Summary

We are looking for a Cloud and Application Consultant to join our Cloud and Managed Services team. The role involves advancing our cloud and managed services strategy.

Job Relationships

Reports to: Manager, Cloud & Managed Services

Job Duties & Responsibilities
  • Manage multiple ERP/CIS systems as primary or secondary consultant (on-premises and Azure)
  • Support complex Azure implementation projects
  • Maintain cloud infrastructure solutions on Azure (AKS, Linux VM, Database Services, NSGs)
  • Manage Microsoft Azure VMs and services (SSO, Storage, Key Vault)
  • Ensure cloud infrastructure is available, reliable, secure, and scalable
  • Develop automation tools and scripts for deployment and monitoring on Azure
  • Manage Azure Active Directory
  • Administer Windows Server/Desktop OS
  • Support disaster recovery systems for Azure and on-premises environments
  • Manage user permissions, SSO/passwords, AD Group policies, Azure Policies
  • Participate in 24x7 on-call rotations and weekend activities as needed
  • Proactively maintain customer environments for uptime and performance
  • Provide troubleshooting and support, track issues via ticketing systems, perform admin tasks
  • Build long-term customer relationships and ensure satisfaction
  • Administer SQL Server and Oracle databases
  • Generate monthly system reports
  • Maintain internal documentation and guides
  • Participate in daily team calls and knowledge transfer sessions
  • Collaborate with various teams to resolve issues and contribute to projects
Job Requirements

We seek candidates with high initiative, energy, and a strong work ethic. Must be a team player, flexible with weekend work, passionate about customer service, eager to learn, and possess strong analytical and technical skills.

  • Experience with Microsoft SQL Server and Azure
  • Knowledge of Apache Tomcat, Nginx, SSL certificates
  • At least 3 years in technical support, system administration, or cloud services
  • Excellent communication skills and time management
  • Experience with Jira or similar tools
Preferred Qualifications
  • Certifications such as CompTIA+, Network+, Security+, AZ-104, AZ-305
  • Experience with scripting, automation, Docker, and virtualization
  • Previous experience in the utility industry is a plus
Benefits
  • Competitive salary and medical coverage
  • Provident fund, bonuses, internet subsidy, conveyance allowance
  • Profit sharing, life benefits, child care, meals, professional development
  • Recreational facilities, training opportunities, friendly environment, leave encashment

Disclaimer: We value diversity and are committed to an inclusive environment. We encourage individuals with special needs to apply and provide accommodations as needed.

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Industry: IT Services and Consulting
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