Information Technology Support Engineer

4 weeks ago


Lahore, Punjab, Pakistan TylexTech Full time

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Direct message the job poster from TylexTech Global

Talent Acquisition Specialist | Head Hunter | Connecting Top Talent with Leading Companies | HR Generalist

Role Description

This is a full-time role for a Microsoft Consultant L2 at TylexTech. The Consultant will be responsible for client consulting. The role is based in Lahore.

Requirements:

  • IT administration experience with Microsoft Server environment
  • Microsoft 365 administrative knowledge
  • Collaborate closely with network engineers and system administrators to address complex issues and implement improvements
  • Solid understanding of IP addressing schemes, Domain, Active Directory (AD), TCP/IP, DHCP, and DNS
  • Gather user feedback to identify recurring issues and suggest enhancements to IT processes and systems
  • Support the migration of existing on-premises data center applications to Azure
  • Assist in producing weekly activity reports, SOPs, checklists, risk and issues logs, and documentation artifacts
  • Hands-on experience with Azure Virtual Desktop
  • Proficiency in writing complex PowerShell and CLI management scripts
  • Proven experience with systems planning, security principles, and IT management best practices
  • Excellent software and network troubleshooting skills
  • Excellent communication skills; ability to convey and receive accurate information and maintain a customer service attitude at all levels
  • Deep Azure networking experience (Traffic Managers, Load Balancers, Application Gateways, VNet Peering)
  • Understanding of Azure security, governance, and monitoring
  • Engage peers following processes and procedures to create comprehensive solution designs
  • Optimize Azure spending (VMs, Storage, Services, Reserved instances)

Qualifications

  • Minimum 3–4 years of relevant experience
  • Consulting and integration skills
  • Experience supporting IT operations
  • Proficiency in Azure, M365, MS Servers, SharePoint, and Microsoft Exchange
  • Strong IT background
  • Excellent problem-solving and communication skills
  • Ability to work independently and collaboratively
  • Experience in cybersecurity is a plus
  • Bachelor's degree in computer science, IT, or a related field

Salary: Market competitive (depends on experience)

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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