Customer Relations

4 weeks ago

GulshaneIqbal Town, Pakistan Badarenergy Full time

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

Make daily follow-up calls to potential clients from:
Social media ads (Facebook, Instagram, LinkedIn)
YouTube campaigns
WhatsApp, website inquiries & landing pages
Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
Qualify leads and update status (retailer, dealer, end-user)
Maintain daily records in Excel or CRM
Work closely with the Sales and Service teams for updates and coordination
Ensure every lead is followed up and properly tracked until conversion
Share client feedback for future marketing improvements
Prepare weekly follow-up and conversion status reports

Candidate Requirements:

Female candidate, based in Karachi
Strong verbal communication skills (Urdu & English)
Prior experience in telemarketing, telesales, or customer service preferred
Basic knowledge of Excel / Google Sheets
Self-motivated and able to work independently
Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

Market-competitive salary
Incentives for successful lead conversions
Exposure to a growing renewable energy brand
Supportive work culture with professional development

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