
Customer Service Representative
4 days ago
Virtual Vxperts provides IT solutions and virtual assistant services to businesses globally. We are seeking a dedicated and professional Client Services Representative to join our team. This role is critical in ensuring smooth communication between our company and our clients.
Key Responsibilities:
- Answering client calls and handling inquiries professionally
- Responding to client emails, ensuring timely and accurate information
- Assisting with administrative tasks related to client requests
- Maintaining accurate records of client interactions and follow-ups
- Providing exceptional customer service with a focus on client satisfaction
- Escalating issues to the appropriate department when necessary
Requirements:
- Proven experience in customer service, administrative support, or related fields
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask and handle a high volume of inquiries
- Professional and friendly demeanor
- Ability to work on-site during business hours
- Familiarity with office software (e.g., MS Office, Google Workspace)
Why Join Us?
- Competitive salary
- Supportive and inclusive work environment
- Opportunity for growth within the company
- On-site position with hands-on training
How to Apply:
- If you're a motivated, customer-focused professional who thrives in a dynamic environment, we want to hear from you Please send your resume and a brief cover letter to contact@virtualxpertspvtltd.com
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