
Account Manager
3 weeks ago
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Job Description:
We are seeking a highly motivated and results-driven Account Manager to join our Sales Department. The ideal candidate will be responsible for managing client relationships, driving sales growth, and ensuring customer satisfaction. This role requires a strong understanding of sales strategies, excellent communication skills, and the ability to nurture long-term client partnerships.
Key Responsibilities:
- Develop and maintain strong relationships with existing and potential clients.
- Identify sales opportunities and develop strategies to increase revenue.
- Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and retention.
- Conduct market research to identify new business opportunities and industry trends.
- Prepare and deliver sales presentations, proposals, and contract negotiations.
- Work closely with internal teams, including marketing, customer support, and product development, to align sales efforts with company goals.
- Meet and exceed sales targets and KPIs.
- Monitor and analyze account performance to provide insights and recommendations for improvement.
- Handle client inquiries, complaints, and escalations professionally and efficiently.
- Maintain accurate records of sales activities, client interactions, and progress using CRM tools.
Requirements:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- 2+ years of experience in sales, account management, or business development.
- Strong understanding of sales processes, client relationship management, and negotiation tactics.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple accounts, and drive revenue growth.
- Experience using CRM software (e.g., Salesforce, HubSpot, Zoho) is a plus.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Strong problem-solving and analytical skills.
- Ability to travel if required.
Preferred Qualifications:
- Experience in B2B sales, digital marketing, or technology-related industries.
- Proven track record of meeting or exceeding sales targets.
- Ability to handle complex negotiations and client objections.
- Entry level
- Full-time
- Sales and Business Development
- IT Services and IT Consulting
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