Call Center Agent

3 weeks ago

Lahore, Punjab, Pakistan 247 Support Full time
Call Center Agent - UK Based

Bachelor's degree in a relevant field or equivalent experience

Responsibilities:

  1. Receive inbound calls and make outbound calls to assist customers with their automotive queries and concerns.
  2. Provide excellent customer service by addressing customer needs, inquiries, and complaints promptly and accurately.
  3. Identify and escalate issues that require immediate attention to the appropriate department.
  4. Document all customer interactions and ensure accurate and timely follow-up actions are taken.
  5. Achieve and maintain individual and team targets to ensure customer satisfaction and meet service level agreements.
  6. Stay updated with the latest product knowledge and industry trends to provide accurate information to customers.
  7. Collaborate with team members and other departments to resolve complex customer issues effectively.
Job Specification
  1. Demonstrated expertise in handling customer inquiries and resolving customer issues within a call center environment.
  2. Excellent communication skills, both oral and written, with a keen attention to detail.
  3. Strong problem-solving and decision-making abilities.
  4. Ability to work independently and as part of a team in a fast-paced, target-driven environment.
  5. Proficient in using call center software and CRM systems to accurately log customer interactions.
  6. Strong interpersonal skills to establish rapport with customers and provide a positive customer experience.

#J-18808-Ljbffr

  • Call Center Agent

    3 weeks ago

    Lahore, Punjab, Pakistan I Concepts Call Center Full time

    Hiring Call Center Agents for the post of (Cold Caller/ Appointment Setter/ Customer Support) B2B and B2C.Night Shift USA/Canada Campaign.Candidate must have Excellent English Communication/Convincing Skills with Good Accent.We offer good Basic Fix Salary + incentives.To apply submit CV + Voice Note at WhatsApp +92-322-2202115.Job Location: I Concepts,...

  • UK Base Call Center Agents

    3 weeks ago

    Lahore, Punjab, Pakistan Caliber Link Call Center Full time

    UK Base Call Center Agents Caliber Link Call Center , Pakistan Apply Only Through Mustakil.com, Pakistan's No.1 Jobs SiteWe are looking for Call Center Agents (Male & Female, Fresher & Experienced) for our UK Campaign in Lahore. If you think you are a perfect fit for this job, then take the leap and change your...

  • Call Center Agents

    3 weeks ago

    Lahore, Punjab, Pakistan Taurus Call Center Co. Ltd. Full time

    Call center agents will be responsible for making outbound calls.Provide customer services.Make relevant notes from customer interactions.Follow up on customer calls.QualificationsEducation: Freshers and experienced candidates can apply.Intermediate and bachelor's degrees are preferred.Candidates with call center experience will be preferred, and those who...

  • Call Center Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...

  • Call Center Agent

    3 weeks ago

    Lahore, Punjab, Pakistan ID Logix Full time

    ID Logix is looking to hire Night Call Center Agents to join our team in Pattoki. As a Night Call Center Agent, you will be responsible for handling incoming and outgoing calls to assist customers with inquiries and concerns regarding our telecommunications services.Responsibilities:- Answering incoming calls and responding to customer inquiries- Making...

  • Call Center Staff

    3 weeks ago

    Lahore, Punjab, Pakistan Call Huts Full time

    Male/Female Staff Required on Urgent Basis for NIGHT Shift.Female Staff Preference Night ShiftTimings: 8:00 PM to 5:00 AMWorking Days: Monday to Friday Saturday and Sunday OFFBasic Salary: 18k to 30k (Salaries are mentioned only for freshers)Experienced candidates' salary will be discussed in the interview.Job SpecificationHaving exceptional active listening...

  • Call Center Agent

    10 hours ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Call Center AgentJob Overview:We are looking for a highly motivated and detail-oriented individual to join our Call Center team as a Call Center Agent. In this role, you will be responsible for providing exceptional customer service to our clients, handling high volumes of calls in a timely and efficient manner.Key Responsibilities:Answer and respond to...

  • Call Center Agent

    1 week ago

    Lahore, Punjab, Pakistan TALK TECH Full time

    We're Hiring: Call Center AgentsCompany: Talk TechJohar Town LahoreLooking to start your career or take the next step? Join our dynamic teamPosition: Call Center AgentExperience: Fresh or up to 1 yearQualification: Intermediate (Inter) or GraduationGender: Male & Female both can applyIf you have good communication skills and a passion for customer service,...

  • Call Center Agent

    3 weeks ago

    Lahore, Punjab, Pakistan Alrehmandevelopers Full time

    Call Center Agent (Girls)Job Description:We are looking for dynamic and confident female Call Center Representatives to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.Requirements:Gender: FemaleQualification: Minimum Bachelor's Degree from a...

  • Call Center Agents

    3 weeks ago

    Lahore, Punjab, Pakistan Ghulam Nabi Interprises Full time

    Call Center AgentsHigh school diploma or equivalent is required for this positionJob Description: Call Center Agent at Ghulam Nabi Interprises in Lahore - Real Estate IndustryAbout Company:Ghulam Nabi Interprises is a prominent real estate company based in Lahore. With a reputation for exceptional customer service and successful real estate transactions, we...