
Information Technology Specialist
3 days ago
We are seeking a motivated IT Support Specialist with at least 1 year of experience to provide technical assistance and troubleshooting for hardware, software, and network systems. The ideal candidate will have hands-on experience supporting Windows, macOS, and Ubuntu environments, managing Active Directory, configuring firewalls, installing software, and setting up routers and security cameras. This role requires strong problem-solving skills and the ability to deliver exceptional end-user support.
Responsibilities- Provide first- and second-level support for Windows, macOS, and Ubuntu operating systems.
- Troubleshoot hardware, software, and network issues (desktops, laptops, printers, etc.).
- Assist users with account management, password resets, and access permissions via Active Directory.
- Configure, monitor, and maintain firewalls to ensure network security and compliance.
- Set up and troubleshoot routers, switches, and wireless access points.
- Install and configure IP cameras and security systems.
- Install, update, and troubleshoot software applications (e.g., Office 365, antivirus, specialized tools).
- Perform OS installations, patches, and system upgrades.
- Maintain documentation for system configurations and support procedures.
- Monitor network performance and resolve connectivity issues.
- 1+ year of professional IT support experience.
- Proficiency in Windows, macOS, and Ubuntu environments.
- Hands-on experience with Active Directory (user/group management, GPOs).
- Knowledge of firewall configuration and network security principles.
- Ability to install, configure, and troubleshoot software/hardware.
- Experience configuring routers and IP cameras.
- Certifications: CompTIA A+, Network+, Microsoft 365, or Cisco CCNA.
- Familiarity with VPNs, DHCP, DNS, and TCP/IP protocols.
Full-time
Seniority LevelEntry level
Job FunctionInformation Technology
IndustriesIT Services and IT Consulting
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