
Assistant Manager, Account Management
1 week ago
About the opportunity
Join us as an "Assistant Manager, Account Management" in the "Commercial Domain" and be part of our journey to connect with 25% of Pakistan's population, delivering more than just meals, but uplifting lives and driving positive change throughout the nation.
Job Description
- Drive incremental orders, ensure retention, exclusivity, and build stronger relationships with GMV Class A & B vendors, focusing on business performance and growth.
- Train restaurant staff, collaborate with operations/owners to improve menu displays, share reports, and work with marketing to create promotions and optimize performance.
- Identify and implement new value-added initiatives, such as exclusive partnerships with key accounts, with targeted monthly growth as a KPI.
- Ensure photography of top key accounts.
- Handle deal acquisition for campaigns.
- Monitor logistics performance regularly.
- Reduce issue and fail rates.
- Work with internal stakeholders to define requirements, develop plans, and manage risks and issues.
- Support cross-functional teams by facilitating communication, resolving issues, and deploying processes and tools.
- Maintain visibility and report progress to management.
- Perform additional tasks/projects as needed.
What you need to be successful
- 1-2 years of experience in account management or similar roles.
- Bachelor's degree in a business-related field.
- Strong negotiation and communication skills.
- Presentation and business review skills.
- Knowledge of food industry and operational costing.
Who we are
In July 2024, Delivery Hero SE merged foodora, Yemeksepeti, and foodpanda, creating the second-largest organization within the Delivery Hero Group, leading food and Q-Commerce delivery in 18 markets.
What's in it for you
- Work in a flexible yet fast-paced environment.
- Deliver exceptional service with a customer-first approach.
- Innovate, prioritize, decide, and deliver.
- Be driven to achieve targets and fulfill your ambitions.
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