Executive DT

Executive DT - Planning and Service DeliveryExecutive DT - Planning and Service Delivery

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Department & Function: Digital Technologies

Position: Executive DT - Planning and Service Delivery

Reporting to: Assistant Manager DT - Planning and Service Delivery

Job Type: Permanent

Job Purpose:

• Acting as a stakeholder in software product development, collaborate closely with software development teams to ensure that the output aligns with our expectations and requirements.

Job Responsibilities:

• Analyze business related requirement in coordination with business users·
• Gather requirements through Voice of Customers; internal stakeholders·
• Identify business pain points/problem statements, and define how the target solution should be implemented·
• Manage product backlog through prioritization of business needs with aim of driving Customer Experience and Revenue generation, whilst mapping out any dependencies and overlapping of other portfolios to optimize investment·
• Drive overall Go Live Systems from Business Readiness, UAT, Training & Communication, and Users Adoption·
• Keep abreast on market demands, continuous validation with internal and external customers (pulse check), Assist product owners and projects in assessing risk related to authentication and identity management·
• Work with vendors to define and prioritize product roadmaps·
• Create a technical roadmap for in-house development solution with the key stakeholders in business·
• Make design and architectural decisions that will allow business requirements to be met with a minimal degree of risk to the organization·
• Responsible for end-to-end solution delivery, product design and development of Digital Technology Software Development applications·
• Responsible for following-up on third party readiness - process implementation, governance & alignment with different frameworks·
• Measure effectiveness of current processes and practices, as well as identify and encourage areas for growth and improvement within the team.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Bachelor's degree in Computer Science, IT, Engineering or any other relevant field.

Work Experience:

• Must have 4 years of related experience, must have minimum of HP rating in last two annual appraisals Skills·
• 3 years of experience in a major services organization, with large-scale Software development.·

Skills – Generic:

• Highest personal and professional integrity and strong work ethics·
• Ability to articulate vision of transformation efforts and a sense of mission·
• Willingness to take change and provide direction·
• Results orientation, willingness to commit to a direction and drive operations to completion·
• Demonstrated ability to manage adversity and challenging situations·
• Ability to manage senior relationships across all the Business and Functional areas·
• Ability to develop cooperative and constructive working relationships·
• Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others·
• Collaborative team player orientation towards work relationships, strong culture awareness

Skills – Job Specific:

• Knowledge of Mobile Application Design using Microservices technologies·
• Experience on DevOps implementation·
• Relational, NoSQL and In-Memory Databases·
• Customer Facing IT Applications Architecture·
• Stakeholder & Project management for software Applications development.
• Proficiency in Microsoft Office is essential.
• Demonstrated consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesTelecommunications

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