Front Desk IT Officer

Job Description:

Job Description:
Sharplite Solutions, a dynamic sole proprietorship based in Rahim Yar Khan, specializes in Information Technology and Services. We empower local businesses through innovative tech solutions. We are seeking a Front Desk IT Officer to join our team in Rahim Yar Khan, where you will be the first point of contact for clients, providing essential IT support and excellent customer service.

Responsibilities:
- Greet and assist clients and visitors at the front desk.
- Handle incoming calls, emails, and inquiries.

- Installing of Software (Normally Accounts Based)

- Training Of Users

- Troubleshooting

- Accounts Related Hands-on knowledge
- Provide basic IT support and troubleshoot technical issues.
- Maintain front desk operations and ensure a welcoming environment.
- Assist in scheduling appointments and managing the calendar for IT services.
- Coordinate with internal teams to resolve client issues and provide updates.

Job Specification: - Excellent communication and interpersonal skills.
- Basic knowledge of IT support and troubleshooting.
- Proficiency in MS Office and customer management software.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.Job Rewards and Benefits: Leaves
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