Game Producer

About the job Game Producer

Game Producer - Lahore

Client Company Introduction:

We are committed to changing the gaming business with our top-tier group of skilled game developers, creative designers, and industry veterans. Our multinational team, which has its headquarters in the USA, approaches every project with a wealth of knowledge and a thorough grasp of the gaming business. In order to identify areas for improvement and strengths in design, gaming mechanics, user interfaces, and monetization techniques, we first perform comprehensive game evaluations. From there, we create customized growth plans that incorporate updates to interesting content, monetization optimization, and feature development. With the help of our state-of-the-art LiveOps platform, we improve in-game experiences, increase player engagement, and help studios make the most money possible.

Job Description:

As a Mobile Games Producer focused on Live Operations, you will manage the ongoing performance and evolution of a portfolio of existing mobile games. Your role will involve leading cross-functional teams to optimize player engagement, retention, and monetization through regular content updates, events, and promotions. You will also be responsible for monitoring key performance indicators (KPIs), ensuring game stability, and driving the strategic direction of live operations to maximize the games long-term success. Additionally, you will play a crucial role in project and sprint planning to ensure the smooth execution of live operations initiatives.

Key Responsibilities

Project Planning & Sprint Planning

1. Project planning efforts for live operations, including defining objectives, scope, timelines, and resource requirements in collaboration with a Lead Producer.
2. Organize and facilitate sprint planning sessions, daily stand-ups, and retrospective meetings to ensure smooth workflow and effective collaboration.
3. Work closely with the development team to prioritize tasks and manage the backlog, ensuring alignment with live operations goals and product vision.
4. Adapt project plans and sprint priorities based on real-time game performance, player feedback, and business needs.

Live Operations Management

1. Plan, coordinate, and execute live events, content updates, and promotions to drive player engagement and maximize revenue.
2. Develop and maintain a comprehensive live operations calendar, ensuring a steady flow of new content and features.
3. Monitor in-game activity and player feedback to proactively address issues and identify opportunities for enhancement.

KPI Monitoring & Analysis

1. Track and analyze key performance indicators (KPIs), such as DAU, MAU, ARPDAU, and retention rates, to assess the health and performance of each game in the portfolio.
2. Utilize data analytics tools to generate insights and reports that guide decision-making and strategy adjustments.
3. Implement A/B testing and other data-driven experiments to optimize gameplay, features, and monetization strategies.

Stability & Performance Assurance

1. Ensure the stability and performance of live updates by coordinating closely with QA and technical teams.
2. Establish processes for rapid response and resolution of live operational issues to minimize downtime and player disruption.

Cross-Functional Collaboration

1. Collaborate with design, development, marketing, and community teams to ensure alignment on live operations goals and seamless execution.
2. Coordinate with customer support teams to manage and respond to player issues and feedback efficiently.
3. Partner with the user acquisition and retention teams to support initiatives that drive player growth and engagement.

App management on Google Play and App Store

1. Oversee and manage app deployments on various app stores.
2. Create and configure in-app product identifiers (IDs) for seamless integration.
3. Maintain and manage app-related data and information across app store platforms.

Risk & Crisis Management

1. Identify potential risks in live operations planning and develop contingency plans to mitigate them.
2. Lead the response to live issues, such as outages or game-breaking bugs, to restore stability and player confidence quickly.

Qualifications

1. Minimum 3 years of experience in game production or live operations.
2. Proven experience managing live operations and development for mobile games, especially within free-to-play models.

Skills

1. Strong analytical skills with experience in data-driven decision-making and KPI analysis.
2. Excellent project management abilities, including the capability to prioritize and manage multiple projects in a fast-paced environment.
3. Exceptional communication and leadership skills, with the ability to motivate and collaborate effectively across diverse teams.

Knowledge

1. Deep understanding of live service best practices, player lifecycle management, and monetization strategies.
2. Proficiency with analytics tools (e.g., Google Analytics, Mixpanel, Tableau) and project management software (e.g., JIRA, Confluence).
3. Technical knowledge of mobile game development processes, server architecture, and live operations tools.

Education

1. Bachelors degree in Game Design, Business, Analytics, or a related field (or equivalent experience).

Additional Requirements

1. Passion for mobile games and a commitment to delivering a high-quality player experience.
2. Strong attention to detail and the ability to anticipate and resolve problems before they impact players.
3. Experience with user acquisition, retention, and community management is a plus.

Experience: 3+ years
Working Days & Timings: Monday to Friday (timing depends on project, probably from 1 pm to 10 pm)