Delivery Leader

Delivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.

We're committed to diversity, equity, and inclusion—believing empowered, diverse teams drive stronger partnerships and more equitable outcomes.

Description

Delivery Associates (DA) works with leaders in the public sector to solve problems, build consensus, and implement policy programs that impact millions of people around the world. We leverage our flagship delivery tools and methodology to help our partners deliver results. We're successful in part because we have mastered our approach over many years and in part because we are empathetic, resourceful, level-headed, and dedicated to supporting our clients to achieve impact for the people they serve. This role is an opportunity to learn and implement our methodology as a member of our MESA regional team.

As a Delivery Leader, you'll work with senior government officials to support better delivery of public services for the good of their citizens and residents. We are looking for someone to support our teams in Pakistan, bringing a sharp and data-informed analytical problem-solving skill set to support our clients. This may include working with clients to use data to formulate and test recommendations to improve senior level decision making, facilitating problem solving and collaboration through action-oriented routines, design and delivery of stakeholder projects, and/or engagement with frontline services providers and end users to inform policy and program implementation.

• Advise government agencies and ministries to develop delivery plans with clear strategies, targets, trajectories and action plans
• Monitor the implementation of delivery plans, establishing frequent routines and accountability mechanisms
• Support problem-solving, learning, and continuous improvement within your projects
• Engage in data collection and analytical processes, develop visualizations and storylines, and support decision-making by senior leaders
• Build capacity with government leaders in delivery tools
• Participate in meetings and trainings with government officials to discuss planning and implementation tools and methods

We work closely in diverse, global teams, leaning on each other's strengths. We don't expect any one person to do all these things perfectly. Our teams are made up of people who can:

• Build relationships: Earn trust and influence among diverse stakeholders, especially in the public sector or nonprofit world
• Facilitate and coach: Run effective meetings and workshops that drive toward problem solving and consensus
• Analyze data and visualize: Collect, manage, and analyze raw data to extract actionable insights and recommendations and visualize it for decision-making
• Model data to identify patterns and forecast future trends: Utilize advanced analytical techniques and tools to reveal relationships within datasets, enabling prediction of outcomes and informed decision-making
• Write and communicate clearly: Turn complex problems or insights into clear memos and well-structured slides; speak clearly and concisely in remote and in-person settings. Be able to simplify complexity, translating technical language into digestible narratives that enable great decision making for different audiences
• Prioritize and manage projects: Bring clear structure and planning to day-to-day work and communication
• Solve problems: Break down problems and identify root causes before developing hypotheses and solutions
• Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single-minded focus on priority outcomes

We work well with people who are:

• Adaptable: Public sector work is dynamic. Our people are, too
• Analytical: We identify, dissect, and solve complex problems
• Accountable: We work collaboratively but self-sufficiently; oversight is often minimal
• Driven: Our work is important, so it's important we do it well
• Curious: We never stop learning from our clients, colleagues, and partners
• Collaborative: We are flexible, thoughtful, and team players
• Inclusive: We embrace all voices and backgrounds; it enriches our work
• Resilient: We deliver results that are typically difficult to achieve. We stay on track and do not give up

Many of our people have backgrounds in management consulting, public sector implementation, government, think tanks / policy research, and international development.

• Bachelor's degree or above
• Minimum of 3–5 years' experience working within top consulting firms, governments, and/or international organizations
• Must be based in and have the right to work in Pakistan. The position is based in Lahore
• Must have business-level proficiency in English and Urdu (spoken and written)
• Prior experience in a client-facing role in public sector contexts
• Proficiency in project implementation or direct experience in delivering results

• Exposure to senior leaders in government, nonprofits, NGOs and other social impact organizations
• Opportunity to be part of a growing organization working on transformative projects around the world