Call Center Representative

2 weeks ago

Islamabad, Islamabad, Pakistan SandLab Full time
Overview

The position will develop phone-based revenue generation by establishing ongoing rapport with potential customers using excellent telephone sales and communications skills. Reaching business targets through the creation of sales leads, initiation of prospect calls, answering incoming calls from prospective clients, and following up on leads. Integrity, vision, and passion are essential for this role.

Responsibilities
  • Handle inbound and outbound, unsolicited prospect calls and convert them.
  • Maintain and expand the company's database of prospects by conducting research to find new leads.
  • Cold-call and email prospects to qualify the lead and identify decision makers to begin the sales process.
  • Educate and inform prospects about all of the Service & Product offerings.
  • Receive inbound prospect calls; answer questions and offer suggestions based on a thorough knowledge of the product line; qualify prospects prior to offering a site visit to emphasize product/service features and benefits.
  • Cross-sell and up-sell existing customers via telephone and e-mail.
  • Overcome objections of prospective customers.
  • Collaborate with Sales and Business Manager to determine necessary strategic sales approaches and develop calendar of activities to continually improve results.
  • Provide prompt and courteous customer service.
  • Adequately communicate brand identity and corporate position.
  • Attend periodic sales training where applicable.
  • Be a key team player and assist all sales team where needed for the success of the entire Sales Team.
  • Perform other duties as assigned.
Qualifications
  • Direct work experience in a sales, tele sales or Lead Generation capacity.
  • Demonstrated ability to convert prospects and close deals.
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Strong problem-identification and objection-resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Creative thinking.
Physical Aspects of Position
  • Frequent sitting.
Office Timings

Monday to Friday from 6:00 AM to 3:00 PM

Employment Details
  • Full-time position with a 12-month contract term.
  • Referrals may increase your chances of interviewing.
  • Industries: IT Services and IT Consulting.
  • Seniority level: Entry level.

#J-18808-Ljbffr

  • Call Center Representative

    47 minutes ago

    Islamabad, Islamabad, Pakistan WeGrow technologies Full time 150,000 - 250,000 per year

    Company DescriptionWeGrow Technologies empowers businesses through smart communication, cutting-edge digital solutions, and expert IT consultancy. Based in Pakistan, our dynamic company offers a wide range of services to help organizations grow, connect, and thrive in today's digital world. We specialize in call center services, digital marketing, and IT...

  • Call Center Support Representative

    4 weeks ago

    Islamabad, Islamabad, Pakistan Misix Communication Full time

    Company DescriptionEstablished in 2015, Misix Communication is a leading Business Process Outsourcing center, dedicated to providing exceptional quality customer service for new and existing clients. We believe in building strong Customer Relations and have a fully capable staff offering top-notch support. Our team is adept at quickly learning the...

  • Call Center Operations Director

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeLeadership Full time 720,000 - 960,000

    Job OverviewThe Team Lead is accountable for overseeing and coordinating the daily operations of the call center team.Key Responsibilities:Team Management: Spearhead, motivate, and supervise a team of call center representatives. Conduct regular team meetings to communicate updates, set goals, and address any concerns. Foster a positive and collaborative...

  • Call Center Agents

    2 weeks ago

    Islamabad, Islamabad, Pakistan MM Communications Full time

    Call Center Agents / Customer Service RepresentativesAre you ready for an exciting career opportunity? MM Communications is actively looking for talented individuals to join our team If you're passionate about customer service and want to be part of a dynamic work environment, this is the perfect chance for you.Company: MM CommunicationsAt MM Communications,...

  • Call Center Team Leader

    1 week ago

    Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonusesJob Summary:The Call Center Team Leader will be responsible for overseeing the daily operations of a team of customer service representatives, ensuring that they meet...

  • Call Center

    2 weeks ago

    Islamabad, Islamabad, Pakistan Web at Max Full time

    Web at Max, a customer support company based in Bahria Town, Rawalpindi is looking for fresh or experienced customer support executives with good English and the ability to speak over the phone.The job includes listening to customer concerns, answering customer questions, and providing information about the company's products and services over the phone...

  • Contact Center Representative

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeColdCalling Full time 4,000,000 - 6,000,000

    We are seeking an experienced professional to join our customer service team as a Contact Center Representative. This is a home-based position, requiring strong self-motivation and discipline.Job OverviewThis role involves conducting outbound calls to targeted businesses in the US to promote services. The successful candidate will be responsible for...

  • Call Center Agent

    2 weeks ago

    Islamabad, Islamabad, Pakistan 360Marketingzone Full time

    We're looking for a Senior Verifier for our call center in Islamabad, Pakistan.Qualifications:A qualified candidate should have excellent written and verbal English communication skills.A qualified candidate must have at least 6-12 months experience as a verifier on a Medicare campaign in a reputable company.Must be able to work in night shift from 5pm till...

  • Call Center Agent

    3 weeks ago

    Islamabad, Islamabad, Pakistan Tosanoides Full time

    OverviewJoin Tosanoides, an IT services company in Rawalpindi specializing in accounting. We are seeking an experienced Evening Call Center Agent to provide exceptional customer support and assist clients with accounting inquiries. This is a remote position; candidates must be available during the scheduled evening shift and committed to working during...

  • Senior Sales Executive

    6 days ago

    Islamabad, Islamabad, Pakistan Allianz Call Center Services (pvt) Ltd Full time 750,000 - 900,000 per year

    Senior - Sales Executive - Outbound CallingAllianz Call Center Services is operating in the field of Tele-sales Marketing and formed a team of the best sales representatives for the Online Trading industry and right now we are looking for talented individuals who have excellent English speaking skills.Main responsibilities:Communication with existing and...