SQA Analyst

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

Job Summary:

We are seeking a highly analytical and detail-oriented Quality Assurance Analyst with a strong foundation in actuarial science, defined benefit, and defined contribution plan administration. In this role, you will be responsible for validating the accuracy and regulatory compliance of a national retirement plan administration platform used by third-party administrators, recordkeepers, accountants and actuaries.

The platform supports critical functions for both defined benefit (DB) and defined contribution (DC) plans, including plan valuations, non-discrimination testing, actuarial computations, participant allocations, government filings, and plan document generation. You will also manage quality assurance timelines and coordinate the implementation of updates, ensuring timely responses to regulatory changes and alignment with project milestones.

Key Responsibilities

Testing & Validation

• Develop and execute detailed test plans to validate functionality and calculations for both DC and DB plans, including eligibility, contributions, allocations, accruals, and compliance testing.

• Analyze plan documents, specifications, and regulatory updates to ensure accurate implementation across plan types.

• Perform regression, functional, and user acceptance testing to ensure consistency and accuracy of system behavior.

Actuarial Accuracy & Compliance

• Validate defined benefit plan calculations such as funding valuations, service-based accruals, and equivalency testing to ensure actuarial soundness.

• Verify non-discrimination testing logic (e.g., ADP/ACP, 410(b), 401(a)(4), top-heavy) for multi-type combo plans

• Authenticate employee- and employer-level outputs, including employer contributions, deduction limits, and individual participant processing.

• Ensure system compliance with IRS, DOL, PBGC, and ERISA regulations across both plan types, including support for government forms (e.g., 5500 series).

Project & Change Management

• Lead QA efforts within cross-functional projects, ensuring timely completion of deliverables tied to regulatory updates, client feedback, or feature enhancements.

• Coordinate closely with support and development teams to manage and prioritize change implementations—particularly in response to new legislation (e.g., SECURE 2.0).

• Maintain oversight of QA timelines and proactively mitigate risks that could impact release schedules.

• Serve as a key liaison among development, actuarial, and support teams to clarify requirements and validate outcomes for both DC and DB features.

• Provide software developers with detailed documentation and clear depictions of calculation logic, expected system behavior, and problem descriptions to ensure accurate implementation and efficient issue resolution.

• Document test results, validation methods, and workflow logic to ensure audit readiness and knowledge sharing across teams.

Data Review & Integrity

• Conduct rigorous data validation to ensure accurate participant- and plan-level information for use in actuarial calculations, DC allocations, and government filings.

• Support the QA review of data integrations, including payroll and recordkeeping feeds, ensuring clean and consistent data flow across modules.

Required Qualifications

• Bachelor's degree in Actuarial Science, Mathematics, or a related discipline.

• 3-7 years of experience working with actuarial calculations and complex compliance rules or retirement plan administration.

• In-depth understanding of both defined benefit and defined contribution plan operations and regulatory frameworks.

• Ability to interpret and apply IRS, DOL, PBGC, and ERISA regulations to system testing and documentation.

• Strong organizational and project coordination skills.

Exciting Benefits we offer:

Medical Coverage – Self & Dependents

Parents Medical Coverage

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Profit Sharing Plan [Tenured Employees Only]

Child Care Facility

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Sporadic On-shore training opportunities

Friendly work environment

Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally