Monitoring and Evaluation Fellows

Call Center Evaluation SpecialistWe are seeking a skilled Call Center Evaluation Specialist to join our team. As a Call Evaluator, you will play a vital role in ensuring the quality and effectiveness of our customer support operations.Your key responsibilities will include monitoring and evaluating customer interactions to assess agent performance,...

Customer Service Excellence AnalystWe are seeking a meticulous and analytical Customer Service Excellence Analyst to monitor and evaluate customer interactions. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to provide constructive feedback.Key Responsibilities:Monitor inbound and outbound calls to...

Planning, Monitoring and Reporting CoordinatorUNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual...

The job description is comprehensive and detailed, providing a clear overview of the role, responsibilities, requirements, and organizational context. However, its formatting can be improved for better readability and engagement by effectively using HTML tags. Minor adjustments in structure and formatting will enhance clarity and presentation, especially for...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

As a Call Evaluator at DRS Data Tech BPO, you will play a crucial role in ensuring the quality and effectiveness of our customer support operations.You will be responsible for monitoring and evaluating customer interactions to assess agent performance, identify areas for improvement, and contribute to the overall enhancement of our service delivery.Listen to...

About the job Monitoring Solution SpecialistWe're actively hiring for Monitoring Solution Specialist (Dynatrace / AppDynamics / SolarWinds / Datadog / Splunk) Islamabad - OnsiteClient Company Introduction:Our Client Company is one of the leading technology companies operating in Pakistan for the last 40 years and providing best off the shelf solutions for...

Acumen Pakistan is looking for an exceptional individual to manage the launch, delivery, and growth of our Acumen Academy Program in Pakistan. The ideal candidate must have atleast 10 years of experience preferably in education, training, fellowships and/or leadership development, entrepreneurship The role will report to the Country Director.AcumenAcumen is...

Deputy Director Monitoring & Compliance - Islamabad CampusLast Date: Tuesday, January 7, 2025 Job Ref #: Job/5439/12/24/2024Age Limit: 45 - 59Experience:Posted Date: Tuesday, December 24, 2024Salary: Market CompetitiveJob Description:Purpose of the Position:This role is responsible for the operational and tactical oversight and monitoring of university-wide...