
Admission Officer
12 hours ago
We are seeking a friendly, knowledgeable, and customer-focused individual to join our computer training institute as a Customer Service Representative. As the first point of contact for both online and physical visit students, you will play a crucial role in providing information, answering inquiries, and ensuring a positive experience for our students. This position involves both making calls and responding to messages promptly and professionally.
Responsibilities:- Student Support: Provide excellent customer service to students, both online and in-person, by answering inquiries, providing information about our courses, schedules, fees, and any other relevant details.
- Phone and Message Communication: Make outbound calls to potential students, respond to phone inquiries, and promptly reply to messages through various channels (e.g., email, chat, social media) to address student questions and concerns.
- Registration Assistance: Assist students with the registration process, including guiding them through the online registration system, verifying information, and resolving any issues or errors that may arise.
- Course Information: Maintain up-to-date knowledge about our computer training courses, including program offerings, course outlines, prerequisites, and certifications, to effectively communicate accurate information to students.
- Conflict Resolution: Address student complaints or issues in a professional and timely manner, escalating complex matters to the appropriate department or supervisor when necessary, and working towards a satisfactory resolution.
- Student Engagement: Foster a positive and engaging environment for students by actively listening to their needs, providing personalized assistance, and offering additional resources or guidance as appropriate.
- Record Keeping: Maintain accurate and detailed records of student interactions, inquiries, and follow-up actions using the designated customer relationship management (CRM) or ticketing system.
- Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.
- Strong customer service orientation, with a friendly and approachable demeanor.
- Proficiency in using phone systems, messaging platforms, and customer support software.
- Ability to multitask and handle a high volume of student inquiries while maintaining attention to detail.
- Familiarity with computer training programs, software applications, or the education industry is a plus.
- Problem-solving skills and the ability to handle difficult or irate students with patience and empathy.
- Flexibility to adapt to changing circumstances and willingness to work occasional evenings or weekends if needed.
If you are a motivated individual who enjoys interacting with students, providing exceptional customer service, and helping individuals navigate their educational journey, we invite you to apply for the position of Customer Service Representative at our computer training institute. Join our team and contribute to the success of our students.
Please submit your resume and a cover letter highlighting your relevant experience and qualifications.
Job Category: STAFF
Job Type: FULL_TIME
Job Mode: ONSITE
Job Location: LAHORE
Apply for this positionFull Name
Resume / CV
Allowed Type(s): PDF, JPG, JPEG, PNG files
#J-18808-Ljbffr-
Admission Officers
12 hours ago
Lahore, Punjab, Pakistan Universal Study Advisors Full timeAdmission Officers / Student Counsellors (Remote Or Home Based) Universal Study Advisors, Pakistan Admission Officers/Student Counsellors (Remote or Home Based)Your primary responsibility will be to manage the process of admission applications to different universities according to entry criteria of received admission queries. You will be responsible for...
-
Admission Officer
12 hours ago
Lahore, Punjab, Pakistan Sevenpeez Private Limited Full timeWe are looking for an admission officer for CATS College near Sundar Industrial State. Candidates nearby Bahria town are encouraged to apply.Job Type: Full-timeMinimum RequirementsBoth males and females are encouraged to apply.Minimum 6 months experience required.Market competitive salary package.Job SpecificationBoth males and females are encouraged to...
-
Student Admission Officer
16 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeStudent Admission Officer Wanted: We are seeking an experienced professional to manage the entire application process of students from documentation to visa application submission. The successful candidate will be responsible for advising students about study abroad, universities programs and other study pathways.The ideal candidate will have strong...
-
Regional Admissions Officer
12 hours ago
Lahore, Punjab, Pakistan Adventus Full timeYour familyAdventus.io is a B2B2C SaaS-based marketplace supporting institutions, recruiters and students within the international student placement sector. Our innovative platform allows institutions, recruiters and students to directly connect with one another, resulting in matching the right international study experience with students across the...
-
Admission Process Coordinator
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeResponsibilities and Expectations:The successful candidate will be responsible for developing and implementing marketing strategies to attract potential students.They will also oversee the student enrollment journey, supervise Admission Officers, and enhance outreach through collaboration with marketing and social media teams.Additionally, they will be...
-
Admission Process Manager
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a dedicated Admission Officer to join our team. As an Admission Officer, you will be responsible for managing the admission process from receiving applications to making decisions based on academic records and other criteria.Key ResponsibilitiesDevelop and implement admission policies and proceduresManage the entire admission...
-
Marketing and Admissions Coordinator
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the Role:We are seeking a skilled marketing professional to join our team as Marketing and Admissions Coordinator. The successful candidate will be responsible for assisting in establishing goals and objectives for the admissions office, planning and coordinating the processing of admissions applications, and implementing marketing and recruitment...
-
College Admissions Manager
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for an experienced Admission Officer to lead our college admissions team.The successful candidate will have a proven track record of successfully managing large volumes of applications and ensuring timely decision-making.Key ResponsibilitiesManage the entire admissions process from initial application to enrolment.Develop and maintain strong...
-
University Admissions Coordinators
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeUniversity Admissions CoordinatorWe are looking for a detail-oriented Admission Officer to coordinate the university admissions process. The successful candidate will have excellent organizational and time management skills and be able to work under pressure and meet deadlines.Main ResponsibilitiesCoordinate the entire university admissions processDevelop...
-
Admission Manager
3 weeks ago
Lahore, Punjab, Pakistan AHZ Full timeAccomplished HR professional with a wealth of experience primarily in Recruitment & Selection, Compensation & Benefits, Payroll Management and other…Company DescriptionAHZ is a dedicated UK-focused recruitment agency that began in 2012. Focused solely on the UK student recruitment market, our team of UK specialists, most of whom have studied in the UK,...
-
admission & career counselors
3 weeks ago
Lahore, Punjab, Pakistan Hajvery University Full timeJob Responsibilities:Provide information and guidance to prospective students regarding admission requirements, application procedures, and available academic programs.Assist students in completing admission applications, including online forms, submission of required documents, and payment of application fees.Review and evaluate application materials to...
-
Admission Manager for UK Universities
4 weeks ago
Lahore, Punjab, Pakistan AHZ Pakistan Full timeDirect message the job poster from AHZ PakistanCountry Head- AHZ Pakistan | Driving Strategic Leadership & Business Excellence | Transformative Leadership | Market Penetration Expert | Catalyst…About AHZ Pakistan: AHZ Pakistan is a leading educational consultancy dedicated to helping students achieve their academic goals abroad. We offer expert guidance...
-
Recruitment Officer
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a motivated Admission Officer to join our team in a full-time capacity.As an Admission Officer, you will be responsible for attracting and selecting high-calibre candidates for higher education institutions.ResponsibilitiesMaintain accurate records of applicants and their progress throughout the admissions process.Develop and implement...
-
Admissions and Recruitment Specialist
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a highly skilled Admission Officer to join our team in a full-time capacity.The ideal candidate will have excellent communication and organisational skills, as well as a strong understanding of the higher education sector.Key ResponsibilitiesManage multiple priorities and deadlines to meet business objectives.Develop and implement effective...
-
Migration Administrator/ Admissions officer
3 weeks ago
Lahore, Punjab, Pakistan Career Education Consultancy Australia Full timeMigration Administrator/ Admissions OfficerAbout Us:Career Education Consultancy Australia (CECA) is a leading education consultancy providing tailored solutions for students, institutions, and professionals in Australia and abroad. We offer comprehensive services, including career counseling, visa assistance, and migration solutions. As part of our...
-
UK University Admission Coordinator
5 days ago
Lahore, Punjab, Pakistan AHZ Full timeUK Student Recruitment ExpertAHZ has grown to employ over 550 staff globally and collaborates with leading UK universities to provide bespoke support. We operate with the highest level of integrity, transparency, and fair practice, ensuring applicants' interests are at the heart of our services.This full-time, on-site role located in Lahore involves...
-
Education Marketing Strategist
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:The Education Counselor will play a key role in the student recruitment and admission process. They will be responsible for lead generation, marketing strategies, and student qualification to ensure a seamless admission process.They will also supervise Admission Officers, oversee the student enrollment journey, and enhance outreach through...
-
Admission Officer for Overseas Studies
2 weeks ago
Lahore, Punjab, Pakistan Doorway To Success Full timeCareer Opportunity in Foreign Education ConsultancyWe are looking for a skilled and motivated individual to join our team as a Student Counsellor.As a Student Counsellor, you will be responsible for assisting students with their educational needs, including providing information on study abroad programs and supporting them through the application...
-
Student Guidance Specialists
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAdmission Officer RoleWe are seeking a skilled Admission Officer to manage the admission process from start to finish. The ideal candidate will have excellent communication and interpersonal skills and be able to work independently with minimal supervision.Key DutiesDevelop and implement admission policies and proceduresReview applications and make decisions...
-
Higher Education Career Advisor
12 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the Role:This is an exciting opportunity for a strategic thinker with a passion for education, marketing, and student engagement.The ideal candidate will have a bachelor's degree in any field and 2-3 years of experience in sales, preferably in the study abroad industry.They will be responsible for developing and implementing marketing strategies to...