Assistant Manager

Department: Information Technology

Reports To: Manager – PMO

Job Grade: OG-I

Total Positions: 01

Job Location: Head Office, Islamabad

What is Assistant Manager – PMO?

The Assistant Manager – PMO is responsible for the end-to-end delivery and governance of strategic and operational projects. This role involves managing all phases of the project lifecycle—initiation, planning, execution, monitoring, and closure—while ensuring alignment with business goals, timelines, and budgets. The role also ensures effective cross-functional coordination, stakeholder communication, and the application of standardized project management methodologies.

What Assistant Manager PMO - MMBL does?

Project Planning and Execution:

• Define project scope, objectives, and deliverables.
• Develop detailed project work plans, timelines, budgets, and risk mitigation strategies.
• Ensure timely execution and adherence to project milestones.

Monitoring and Reporting:

• Track progress and performance metrics against the project plan.
• Identify and address deviations, risks, and bottlenecks proactively.
• Prepare and present comprehensive project reports to leadership and stakeholders.

Stakeholder Management:

• Serve as the primary liaison between teams, leadership, and clients.
• Maintain continuous communication to align expectations and address concerns.
• Lead stakeholder meetings and provide regular project status updates.

Methodology & Process Governance:

• Apply project management methodologies such as Agile, Waterfall, or hybrid models.
• Ensure compliance with PMO standards and organizational governance protocols.
• Support the improvement of internal project processes and tools.

Team Collaboration & Risk Management:

• Lead cross-functional project teams to ensure smooth execution.
• Promote collaboration, manage conflicts, and encourage accountability.
• Monitor and mitigate risks throughout the project lifecycle.

What are we looking for and what does it require to be Assistant Manager PMO- MMBL?

Experience:

• Minimum 3 years of experience in project management, PMO, or a similar role.
• Proven experience in delivering cross-functional projects successfully.

Educational Background:

• Bachelor's degree in Software Engineering, Computer Science, or a related technical discipline.
• Project Management Certification (PMP, Prince2, or equivalent) is preferred.

Key Skills:

• Project Governance and Execution
• Strategic Planning and Budgeting
• Risk Management and Reporting
• Cross-Functional Leadership
• Proficiency in Project Management Tools (e.g., MS Project, JIRA, Trello)

Soft Skills:

• Strong verbal and written communication
• Emotional intelligence and stakeholder empathy
• Team collaboration and conflict resolution
• Critical thinking and decision-making
• Time management and prioritization
• Adaptability in a fast-paced environment
• Influencing and negotiation skills

About MMBL:

Mobilink Microfinance Bank Ltd. (MMBL) is a leading financial institution providing comprehensive banking services to over 42 million registered users, including more than 16 million monthly active customers across Pakistan. Leveraging a hybrid model that integrates traditional microfinance with cutting-edge mobile and digital banking technologies, MMBL operates with a robust network of over 100 branches and 200,000 branchless banking agents.

The bank offers a wide array of financial services through a USSD (GSM) based digital platform, including savings accounts, microenterprise (MSME) loans, small housing loans, remittances, utility bill and loan installment collections, mobile wallets, insurance, G2P, B2B, and B2P payments. These services position MMBL as a key player in advancing financial inclusion across the country.

At MMBL, fostering a positive, equal and productive workplace is a priority, underpinned by core values that emphasize innovation, entrepreneurship, teamwork, collaboration, and a steadfast commitment to a customer-centric approach in every aspect of our business.

Why Join MMBL?

This position offers a unique opportunity for a self-driven, professional and passionate individual to create a meaningful impact and driving transformative change. As part of our team, you will contribute to empowering millions with the tools and resources needed to thrive in the digital age. We are seeking a talented individual eager to make a difference and play a pivotal role in our mission of innovation and progress.