
General Manager- Hotel
4 days ago
Purpose of the job:.
The position is responsible to build relationships to ensure successful delivery of the short- and long-term expectations of the stakeholders, whilst implementing strategies to advance revenue, profitability,
Job Responsibilities:
- Responsible for overseeing the entire hotel operation and commercial interests.
- Prepare the rolling strategic plan in line with the overall Hotel strategic plan
- Overall financial management of the entire business operations. This will include the preparation of budgets, key performance indicators, financial reporting and capital expenditure to ensure effective cost control and profitability.
- Engage with Franchiser to improve the revenue growth through innovation in services, product offerings and sales and marketing initiatives. A full 12-month sales and marketing plan to be submitted every year. Drive sales ensuring that sales team members are adhering to the sales and marketing strategy.
- Ensure compliance with legislation and regulatory requirements and company policies.
- Monitor and record all breakages and wastage and associated costs. Forecast, monitor and
control wage costs. Ensure all resource use is minimized where possible e.g., Electricity.
- Ensure the property maintenance and keep up and also all public and back-of-house areas are presentable and that all equipment is stored correctly.
- To have a complete understanding of and ensure the team adhere to the hotel's policy relating to fire, hygiene, health and safety.
- Resolves customer concerns and address all feedback in a timely and professional manner.
- Complete a thorough yearly competitor analysis to ascertain our position in the market place.
- Ensure that occupancy, room rates and revenues for the Hotel are continuously maximized and that the Hotel ranks, at a minimum within the top-performing hotels amongst its direct competitor set. Be flexible to assist with other duties and projects as directed.
- Ensure consistent high standards of food preparation, presentation and quality are maintained in the F&B outlet. Ensure the quality of the food and service offering is commensurate with the agreed standard.
- Ensure food safety systems are robust through compliance with standards.
Job Requirement:
- Bachelor's degree in Hospitality Management, or a related field.
- Relevant Experience in Hospitality Industry
- Location: Islamabad/Rawalpindi
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