Ecommerce Operations Specialist

6 days ago

Karachi, Sindh, Pakistan Fossphorus Software House Full time

We are looking for an E-Commerce Operations Specialist to join our international team. You'll be working as a head of a team with responsibility for managing the team, oversee order process, monitoring website performance, work over 118 international websites and create, resize, and edit foreign language image variants for on-site and email use. you will support data-driven decision-making by preparing performance reports, tracking key trading metrics, and identifying opportunities for growth and improvement.

If you have a strong background in e-commerce store management and excel in fast-paced environments, ensuring efficient operations and outstanding customer experiences, we would love to hear from you.

What You'll Do:
- Content & Asset Management: Adapt image assets for foreign languages, resize/edit as needed, and ensure consistency with intake form instructions. Review preview links and draft eDMs for accuracy.
- Website QA & Site-Walking: Inspect live sites for missing labels, broken links, typos, image issues, and UI/UX inconsistencies.
- Ecommerce Trading & Performance Analysis: Support the daily "Morning Paper" report by analyzing OMS data and key KPIs (traffic, conversion, search, engagement, pricing, marketing, and competitor trends) across multiple sources.
-Manage and update product listings, descriptions, and pricing to ensure accuracy and appeal.
-Monitor and ensure compliance with platform policies to maintain store performance and integrity.

What We're Looking For:
-Proven experience of 5-7 years in e-commerce operations (Shopify, Amazon, eBay, or similar platforms).
-Strong attention to detail and the ability to manage multiple tasks efficiently.
-Excellent organizational skills with a proactive approach to problem-solving.
-Proficiency in spoken and written English for clear and effective communication.
- Ability to work independently and able to lead a team within a fast-paced environment.

Qualification:
- Certification related to e-commerce platforms.
- Bachelors degree from a renowned university.

What we offer:
-Market Competitive Salary
-Paid holidays
-Flexibility in working hours
-Birthday day off

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