Software Solutions Architect

4 weeks ago

Islamabad, Islamabad, Pakistan Alachisoft Full time
Software Solutions Architect (US/Europe)

This is an onsite job in Islamabad, Pakistan.

Alachisoft is seeking an experienced Software Solutions Architect (US/Europe) to lead our Customer Success team. This role is ideal for a self-motivated, passionate, and technically skilled leader.

You will be responsible for ensuring the success and satisfaction of our enterprise customers. As a senior team member, you will collaborate with various teams to facilitate customer onboarding, adoption, value realization, and retention. Your expertise in NCache, the .NET environment, and customer needs will shape our customer success strategies, fostering long-term relationships.

Our product, NCache, is utilized by a diverse range of organizations, including Fortune 1000 companies across the US, Canada, UK, Western Europe, Australia, New Zealand, and beyond.

Responsibilities
  • Technical Leadership: Lead and mentor the Customer Success Team, oversee the customer lifecycle, ensure delivery of value, collaborate with sales, and participate in technical reviews.
  • Solutions Architect (.NET/Java): Master NCache features and architecture, understand competitors, learn customer use cases, conduct technical demos, guide customers on NCache integration, and develop educational webinars and videos.
Desired Skills & Experience
  • BS in Computer Science or equivalent, 8+ years in software technology, with 3+ years in leadership.
  • 2+ years in software development (.NET/Java), with strong programming skills.
  • Proven success in international technical customer interactions.
  • Confident, articulate personality.
Company Overview

Alachisoft, originally from Silicon Valley and now based in Dallas, Texas, with an offshore office in Islamabad, offers high-performance open-source distributed caching solutions. NCache enhances performance and scalability for various high-transaction applications across cloud and on-premises environments, with a global customer base since 2005.

We foster a fast-paced, innovative culture focused on solving challenging problems while supporting employee well-being. We offer competitive compensation, medical benefits, holidays, and personal leave. This is an onsite role in Islamabad, Pakistan.

To apply, please submit your application and contact our HR via phone or WhatsApp at +92 (51) 844-8835 / +92 326 805-1868. Our offshore partner office is located at Alachisoft (Pvt) Ltd, Islamabad.

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