Customer Relations Manager

1 week ago


Islamabad, Islamabad, Pakistan SKYCOM INTERNATIONAL Full time
Managing Director | Skycom International SMC PVT Ltd

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from SKYCOM INTERNATIONAL

Job Title: Customer Relationship Manager (Call Center Experience Required)

Location: Islamabad (On-site)

Timings: 7:00 PM – 5:00 AM (Night Shift)

Experience: Minimum 3 years in a call center role

We are hiring a Customer Relationship Manager with a proven track record in the call center industry. The ideal candidate must have at least 3 years of hands-on experience, strong communication skills, and a passion for delivering excellent customer service and team coordination.

Key Responsibilities:
  1. Manage and enhance customer relationships
  2. Supervise and support call center agents
  3. Resolve customer complaints efficiently
  4. Coordinate with internal teams to improve service delivery
  5. Prepare reports and maintain CRM records
Requirements:
  • Minimum 3 years of call center experience
  • Strong leadership and communication skills
  • Ability to work night shifts (7 PM – 5 AM)
  • On-site availability in Islamabad is mandatory
To Apply:

You may message or contact us directly at [+92 332 5874194] for more information.

Additional Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Business Consulting and Services

Referrals increase your chances of interviewing at SKYCOM INTERNATIONAL by 2x.

Set Job Alerts:

Sign in to set job alerts for "Customer Relations Manager" roles.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan Hyundai Blue Islamabad Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Hyundai Blue IslamabadThis is a full-time on-site role for a Customer Relations Manager at Hyundai Blue Islamabad. The Customer Relations Manager will be responsible for managing customer interactions and relations, resolving customer complaints, and ensuring...

  • Cyber Security Expert

    4 weeks ago


    Islamabad, Islamabad, Pakistan HR Manager Full time

    Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Key Responsibilities:Maintaining a positive attitude towards customersResponding to inquiries in a timely mannerCommunicating through various channelsProcessing orders and handling customer complaintsThe successful candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Sales Executive Job Requirements:Bachelor's degree in Business Administration, Marketing, or a related field.Excellent communication and presentation skills.Strong negotiation and persuasion abilities.Proven track record in sales or customer service.Ability to handle multiple tasks and work under pressure.Proficiency in Microsoft Office suite and other...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This is an outstanding opportunity for a Customer Support Manager to grow professionally and contribute to the success of our organization.Your key duties will involve:Leading customer support teams to deliver exceptional service.Developing and implementing effective customer service strategies.Building and maintaining strong relationships with clients and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    The role of a Public Relations Manager is to develop, implement, and oversee strategies that enhance the company's brand image, increase market visibility, and manage relationships with brand ambassadors and influencers. To succeed in this position, you will need to be a strategic thinker with a proven track record in PR and a deep understanding of media...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Relationship ManagerWe are seeking an experienced Customer Relationship Manager to join our team. The ideal candidate will have a proven track record in the call center industry, with at least 3 years of hands-on experience, strong communication skills, and a passion for delivering excellent customer service and team coordination.In this role, you...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This is a fantastic chance to take your HR career to the next level by joining our team as an HR Operations Specialist.You will be working closely with our Rapid HR Operations Manager to deliver high-quality services to our employees. Your tasks will include managing medical insurance, supporting office activities, and acting as an escalation point for...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are looking for a highly skilled Media Relations Manager, Pakistan, to join our team.This is an exciting opportunity for a communications expert to make a significant impact in the field of girls' education.The ideal candidate will have a strong background in communications and public relations, with experience in developing and implementing effective...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job OverviewThe Public Relations Manager will be responsible for leading grantee communications, engaging key stakeholders, and promoting the organization's brand across media platforms.This role requires a dynamic leader with a proven track record in developing and implementing communication strategies, ability to collaborate with the global communications...