Compliance Manager

4 weeks ago

Islamabad, Islamabad, Pakistan ProvoxGlobal Full time

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Human Resources Manager at Provox Global | Recruitment Specialist | Culture Specialist | Performance Evaluation Expert | Operational Expert

The Compliance Manager plays a pivotal leadership role within Provox Global Solutions, aligning with the NDIS Workforce Capability Framework. The role involves ensuring compliance with all applicable legal, regulatory, and internal policies, supporting the organisation's values, culture, and business systems to enhance service delivery to participants.

Key Responsibilities

Compliance Management

  • Develop and monitor control systems to address legal compliance and internal policy violations.
  • Evaluate the effectiveness of existing controls and implement improvements.
  • Review and revise procedures and reports to identify risks or non-compliance issues.
  • Draft, implement, and update company policies regularly.
  • Collaborate with management to enforce standards and regulations consistently.
  • Assess new business initiatives for compliance risks.
  • Provide training and support to colleagues on compliance matters.
  • Stay updated with changes in legislation and best practices.
  • Prepare and present compliance reports to senior management and regulatory bodies.

Organisational Culture & Practice

  • Promote organisational values aligned with the UN Convention on the Rights of Persons with Disabilities and NDIS values.
  • Implement governance frameworks and policies reflecting cultural responsiveness and participant rights.
  • Review and update procedures based on NDIS Practice Standards, Workforce Capability Framework, and relevant legislation.
  • Encourage inclusive practices across diverse cultural backgrounds and lived experiences.
  • Collect and analyze evidence to evaluate service impact on participant well-being.

Quality & Best Practice Development

  • Engage with people with lived experience and staff to shape service policies.
  • Support workforce development through supervision, training, and governance reviews.
  • Build strong partnerships with advocacy groups, cultural leaders, and community stakeholders.
  • Address and resolve ethical, legal, and regulatory conflicts aligned with organisational values.

Risk Management & Health and Safety

  • Evaluate and update safe work systems and protocols to manage safety risks.
  • Ensure workers are trained to recognize and report incidents of discrimination, abuse, neglect, or rights violations.
  • Work with participants to review role descriptions and training needs where applicable.

Workforce Capability & Learning Culture

  • Apply NDIS Practice Standards and Workforce Capability Framework to build workforce skills.
  • Develop and implement learning and development strategies.
  • Foster a learning culture through reflective practice and peer debriefing.
  • Establish feedback mechanisms from participants and staff for continuous improvement.

Qualifications & Requirements

  • Bachelor's degree in Law, Business Administration, Finance, or a related field (preferred).
  • Certified Compliance Professional (desirable).
  • Minimum 5 years of experience in quality management and compliance.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Legal
Industries
  • Outsourcing and Offshoring Consulting
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