
Call Center Representatives
1 week ago
Job Description:
We are hiring energetic and confident Call Center Representatives to join our growing team This is an excellent opportunity for fresh graduates or individuals looking to start their career in customer service and sales.
Responsibilities:
Make outbound/inbound calls to customers (sales or support)
Provide accurate information about products or services
Handle customer inquiries professionally
Maintain call logs and follow-up records
Meet daily/weekly performance targets
Ensure excellent customer experience and satisfaction
Job Specification:Communication Skills
- Verbal & written communication
- Active listening
- Clear articulation
Customer Service
- Patience and empathy
- Conflict resolution
- Problem-solving
Soft Skills
- Confidence
- Time management
- Adaptability
- Teamwork
Technical Skills
- Basic computer literacy
- Typing speed & accuracy
- Familiarity with call center software or CRMs (if applicable)
Performance Skills
- Target-driven mindset
- Multitasking
- Quick learning
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