Call Center Representatives

2 weeks ago


Lahore, Punjab, Pakistan StepUp Communication Pvt Ltd Full time
Job Description:

Job Description:

We are hiring energetic and confident Call Center Representatives to join our growing team This is an excellent opportunity for fresh graduates or individuals looking to start their career in customer service and sales.

Responsibilities:

Make outbound/inbound calls to customers (sales or support)

Provide accurate information about products or services

Handle customer inquiries professionally

Maintain call logs and follow-up records

Meet daily/weekly performance targets

Ensure excellent customer experience and satisfaction

Job Specification:

Communication Skills

  • Verbal & written communication
  • Active listening
  • Clear articulation

Customer Service

  • Patience and empathy
  • Conflict resolution
  • Problem-solving

Soft Skills

  • Confidence
  • Time management
  • Adaptability
  • Teamwork

Technical Skills

  • Basic computer literacy
  • Typing speed & accuracy
  • Familiarity with call center software or CRMs (if applicable)

Performance Skills

  • Target-driven mindset
  • Multitasking
  • Quick learning
Job Rewards and Benefits: Incentive Bonus,Leaves,Transport
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