Call Center Representatives

3 weeks ago


Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time
Call Center Representatives - Travel / Flight Agent - UK Campaign

Fresh graduates with at least a Bachelor's degree are encouraged to apply

1 Job

Posted on

Oct 5, 2023

Last Date

Jan 5, 2024

Company

Bright Holiday & Flights Limited, Pakistan

Job Ad: Evening Call Center Representative - Travel/Flight Agent - UK Campaign

About Company:
Bright Holiday & Flights Limited is a leading online travel agency offering flights, hotels, car rentals, packages, and Umrah journeys. With over four years of experience, we have built a reliable travel website and cutting-edge technology to provide the best travel solutions. Our team has connected travelers with unique adventures in over 300 destinations worldwide. As a pioneering company in the UK, we are dedicated to empowering travelers with unparalleled knowledge and service.

Job Description:
As an Evening Call Center Representative for our UK Campaign, you will be responsible for assisting customers in booking flights, hotels, car rentals, and packages. Your primary objective will be to ensure a seamless travel booking process, providing exceptional customer service and promoting customer satisfaction. This position offers an excellent opportunity for fresh graduates to kick-start their career in the consumer services industry.

Responsibilities:
1. Handle incoming calls from customers in an efficient and professional manner.
2. Assist customers in booking flights, hotels, car rentals, and packages according to their preferences.
3. Provide accurate information about travel destinations, prices, and availability.
4. Resolve customer complaints or concerns and escalate complex issues to the appropriate department.
5. Upsell additional services, such as travel insurance, to enhance customer experience.
6. Ensure all bookings are accurately recorded and efficiently processed in the system.
7. Follow up with customers regarding any changes or updates to their travel itinerary.
8. Keep updated with industry trends and travel regulations to provide the most relevant information to customers.
9. Meet or exceed personal and team targets for customer satisfaction and sales.

Preferred Locations:

Job Specification

1. Excellent verbal and written communication skills in English.
2. Strong interpersonal skills with the ability to build rapport with customers.
3. Problem-solving and conflict resolution abilities.
4. Ability to multitask and work under pressure in a fast-paced environment.
5. Detail-oriented with strong organizational skills.
6. Proficient in using computer systems and navigating multiple applications simultaneously.
7. Ability to work independently and as part of a team.

8. Degree in Hospitality, Travel, Tourism, Business or relevant field

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Caliber Link Call Center Full time

    UK Base Call Center Agents Caliber Link Call Center , Pakistan Apply Only Through Mustakil.com, Pakistan's No.1 Jobs SiteWe are looking for Call Center Agents (Male & Female, Fresher & Experienced) for our UK Campaign in Lahore. If you think you are a perfect fit for this job, then take the leap and change your...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Call Center Representative RoleWe are seeking an experienced Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling customer inquiries, resolving issues, and upselling/cross-selling products and services.ResponsibilitiesCustomer Service: Respond to customer inquiries in a timely and professional...


  • Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...


  • Lahore, Punjab, Pakistan VIRE HR Solutions Full time

    Call Center RepresentativeVIRE HR Solutions, PakistanVIRE HR Solutions is seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries and concerns....


  • Lahore, Punjab, Pakistan Orient. Biz Full time

    Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Lahore. The Call Center Representative will be responsible for handling customer inquiries, resolving issues, providing information about products or services, and ensuring customer satisfaction.QualificationsCustomer Service Representatives and Customer Support...


  • Lahore, Punjab, Pakistan Orient Digital Solutions Ltd. Full time

    Role DescriptionThis is a full-time on-site role for a Call Center Representative located in Lahore. The Call Center Representative will be responsible for handling customer inquiries, resolving issues, providing excellent customer service, and ensuring customer satisfaction.QualificationsCustomer Service Representatives, Customer Support, and Interpersonal...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Fresh Call Center Representative - Job Opportunity in UK Campaigns">We are seeking evening call center representatives for our UK campaign. This is an ideal opportunity for fresh graduates looking to kickstart their careers in the consumer services sector.">The selected candidates will be responsible for handling inbound and outbound calls for UK campaigns,...


  • Lahore, Punjab, Pakistan Alpha and Omega Technologies Full time

    Call Center Representative Alpha and Omega Technologies, Pakistan We are hiring call center representatives and closers for our US based SEO campaign for our call center software house. We are located in Model Town, Lahore.SALARY: 30,000 to 90,000 basic plus commission plus cash rewards.Working Time: Evening ShiftOff Days: Saturday and SundayExperience: Must...


  • Lahore, Punjab, Pakistan RSF SOFT Full time

    Company DescriptionAt RSF Soft, we specialize in Website Development, Software Development, and Website Marketing to drive your online presence to the next level. Our team of SEO experts focuses on delivering Google-friendly strategies that enhance web traffic and social media engagement. We offer SEO, Web Development, and Software Development services...


  • Lahore, Punjab, Pakistan Hexiqon Solutions Full time

    Call Center Representative (Outbound USA)Candidates with a Bachelor's degree or equivalent are preferred; relevant experience can be considered.Job Description:Hexiqon Solutions is a leading company in the Marketing and Advertising industry, specializing in Digital Marketing and SEO. We are currently seeking a Night Call Center Representative for our...