Sr System And Network Administrator

Sr System And Network Administrator / Web Developer And Designer
Miracle Zone Pvt Ltd, Pakistan

COMMANDING SPOKEN and WRITTEN ENGLISH SKILLS ARE REQUIRED

The Ideal candidate will be able to troubleshoot and identify complex network, software, and hardware issues. The developer should be well versed in mobile responsive web development, PHP and WordPress, Java, including CSS, HTML and JavaScript (or JQuery).

Must be skilled in writing clean, efficient code and a strong understanding of the WordPress CMS. Direct customer support experience is essential. Exceptional verbal and written communication, customer service, and troubleshooting skills are required for this position as well as organizational skills, high-level troubleshooting, and the ability to meet deadlines.

• Willing to work as part of a worldwide professional support team
• Able to maintain professionalism while under pressure
• Values teamwork and can contribute to the entire group
• Self-starter and self-motivated
• Someone who wishes to continue to develop their skill set in a proactive environment
• Someone who exercises judgment within defined procedures and practices to determine appropriate actions
• Demonstrates strong customer service/support skills such as active listening, good verbal and written communication.
• Ability to work independently in a dynamic and complex environment
• Set up, test, administer and troubleshoot LAN and WAN.
• Ability to work with all major networking vendors equipment including CISCO, Checkpoint, Watch Guard, Sonic WALL
• Ability to setup entire IT infrastructure including Internet, Perimeter Security, Backbone servers, Remote Access, Printers and Other Peripheral Devices and Desktop.
• Ability to manage Windows 2000, 2003, 2008, 2012, XP, Vista and Windows 7, 8, 10.
• Setup and Maintain Active Directory, Exchange, IIS, SharePoint, Print, SQL and Asterisk Server.
• Ability to work with all major monitoring tools such as ENABLE, LPI and KASEYA.
• Design and implement websites from initial concept, site architecture, and user interface to finished deliverable
• Create wireframes and mockups based on descriptions of business need using style guide and existing collateral.
• Build new landing page and website layouts, and iteratively improve existing page design in HTML / CSS.
• Apply layouts to WordPress templates.
• Design and implement new features, enhancements, and content of existing websites
• Excellent creative and proper writing skills (Using the proper grammar and punctuation)
• Understanding of SEO principles and digital content best practices
• Web Content writing for email, landing pages, social media, and blogs. Experience writing for clients in the IT industry is a plus.
• Ability to setup and troubleshoot handheld devices.
• Ability to do research
• Project & Vendor Management
• Motion graphics and/or 3D skills a big plus

Job Specification

The position will be supporting our ever increasing customer base, as well as our field engineers, in heterogeneous environments, when first-line product support has been unable to identify/resolve the issue.

Along with being an extremely technically proficient individual, this position also requires the candidate to have exceptional time management skills as incident resolution must occur in a timely fashion.

Miracle is seeking a talented designer-turned-coder (or vice versa) as a critical part of our amazing team of marketers, designers and engineers.

Required Skills

• Perfect spoken and written English

Microsoft Windows Infrastructure

• Active Directory, Exchange, SQL and File Servers
• DNS, DHCP , IIS
• Backup (Windows, Symantec)
• Antivirus
• Terminal Services
• Citrix, windows Remote Desktop
• Third party applications
• Desktop & End user support
• UNIX, Red Hat, Fedora, Cent OS
• Scripting, Secure FTP, Server lockdown

Networking

• Firewalls (Cisco, Sonic Wall, SunGard, Checkpoint)
• Routers
• Switches
• VPN (remote and site to site)
• Helpdesk Support
• Project Management
• Documentation
• Troubleshooting skills
• Outside of the box thinking

WEB Development and Designing

• Ideal candidate has working knowledge or strong demonstrated interest in WordPress, Drupal or similar CMS experience; HTML, CSS, PHP, LAMP.
• Experience and achievements in various online marketing disciplines such as SEM, SEO, CRM, Email Marketing, Lead Generation and Nurturing, Web Analytics and other marketing platforms.
• Familiarity with ASP . net, JavaScript/VBScript, web server configurations (Windows and Linux) a plus

Non-Technical Skills:

This is an IT Customer Service position. Candidates' with need good communication and services skills.

Information Technology and Services - Islamabad, Pakistan

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