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Customer Representative

4 weeks ago

Karachi, Sindh, Pakistan UA Outsourcing Full time
Customer Representative
UA Outsourcing, Pakistan

High-level written and verbal communication skills, Proficient in Microsoft Office.

As a customer representative, you are in charge of answering customer calls, listening to their concerns, and solving problems. Handle both inbound and outbound phone conversations with clients. Build sustainable relationships and engage customers by taking the extra mile. Seize opportunities to upsell services when they arise.

Working Hours: Night Shift – 20:00hrs to 04:00hrs, Weekends off.

Job Specification

Benefits: We are offering you market competitive pay plus transport, and upon successful completion of the probationary period, the employee shall receive an increment in incentives.

Preferences: Ability to commute, ability to keep information confidential, ability to learn & grow, ability to multi-task, set priorities and manage time effectively, strong phone and verbal communication skills along with active listening.

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