Salesforce Administrator

4 days ago


Lahore, Punjab, Pakistan Softpers Full time

Key Responsibilities:

  • Manage day-to-day administration of Salesforce, including user setup, roles, profiles, permissions, and security settings
  • Create and maintain custom fields, page layouts, record types, reports, dashboards, and workflows
  • Provide ongoing support to end-users and resolve issues promptly
  • Ensure data integrity and manage data imports/exports and deduplication
  • Collaborate with departments to gather requirements and implement system improvements
  • Maintain documentation of processes, workflows, and system configurations
  • Monitor system usage and identify opportunities for increased efficiency
  • Stay updated with Salesforce best practices and platform updates

Required Qualifications:

  • Bachelor's degree in Business, Information Systems, or a related field
  • 3–5 years of hands-on experience as a Salesforce Administrator
  • Salesforce Administrator (ADM 201) Certification is preferred
  • Strong understanding of Salesforce standard features and capabilities
  • Experience with report and dashboard creation and data management
  • Excellent problem-solving, communication, and organizational skills
  • Ability to work independently and collaboratively with cross-functional teams
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