Network/Operations Center Technician

1 week ago

Zhob District, Balochistan, Pakistan NATIONAL TELEPHONE CO-OP ASSN Full time

Responsible for monitoring, maintenance, and operation of various telecommunications service delivery network elements. Examples include voice switch and voice mail system, access tandem, fiber and copper access equipment, optical transport network, and broadband access network. Technician is responsible for on-call emergency support on an employee rotation schedule.

Minimum requirements to apply include:

  • Intermediate-level knowledge and experience of IP networking.
  • Superior organizational skills and attention to detail.
  • Proficient computer/keyboard skills.
  • Aptitude for learning new software applications.
  • Ability to handle multiple activities occurring simultaneously in multiple systems.
  • Ability to work well in a fast-paced team environment.
  • Ensuring timely and accurate data entry.
  • A valid driver's license and satisfactory driving record.

Requirements and/or Preferences for the Candidate:

  • Work experience that is relevant.
  • AA Degree or Two Years of Post High School Education.
  • Exceptional problem-solving skills.
  • Practical knowledge/experience with computer applications including (but not limited to) Databases and MS Excel.

Responsibilities:

  • Install, configure, administer, and troubleshoot existing fiber optic and copper infrastructure, and a variety of communications and data network equipment.
  • Maintenance and support of the following equipment: Adtran; Ciena; Metaswitch; Fujitsu Sonet; and ESI Telephone Systems.
  • Read technical manuals and brochures to determine equipment needs that meet Company and customer broadband requirements.
  • Monitor broadband network and system performance and act to isolate/repair network problems.
  • May assist in the installation of telecommunications key and PBX systems and related communications hardware and data equipment to support company services.
  • Professional verbal and written communication skills.
  • Exercises sound professional judgment in analysis of problems to provide problem resolution remotely or decide proper level of maintenance required to resolve problems.
  • Receives requests for technical assistance and problem resolution from customers/employees through a ticketing system or emails. May be required to discuss and resolve customer issues directly with a customer.

Job Type: Full-time Pay: $59,905.00 - $64,055.00 per year

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