Customer Service Representative

3 weeks ago

Karachi, Sindh, Pakistan Sales Services Abt UK Limited Full time

Answer customer calls and emails, answer customer inquiries.
Handle customer complaints and issues, provide solutions and ensure customer satisfaction.
Maintain customer records, update and manage customer information.
Assist sales and marketing departments in processing customer orders and service requests.
Track customer feedback and provide improvement suggestions to improve service quality.
Perform other customer service related tasks.

Job Specification

Verbal Communication: Express information clearly and be able to explain complex issues in a language that customers understand.
Written Communication: Respond to customer inquiries in email or online chat accurately and concisely.
Active Listening: Listen to customer needs and problems to ensure full understanding.
Analytical Skills: Quickly identify the root cause of problems and provide effective solutions.
Adaptability: Ability to quickly find new solutions when faced with unusual situations.
Patience: Ability to remain calm and patient even with difficult or dissatisfied customers.
Empathy: Ability to understand customer emotions and needs to better help them.
Multitasking: Ability to handle multiple customer requests at the same time and complete tasks within the specified time.
Efficient Work: Handle customer issues efficiently without compromising service quality.

#J-18808-Ljbffr

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a professional with excellent communication skills to join our team as a customer service representative.

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.The ideal candidate will have excellent...

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan JKD Communications Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Karachi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, ensuring customer satisfaction, and managing customer experiences. This role...

  • Customer Service Representative

    23 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative RoleWe are seeking a proactive and communicative individual to join our team as a customer service representative.Job ResponsibilitiesThe successful candidate will be responsible for providing assistance with customer inquiries and administrative tasks. This includes managing files, organizing documents, and supporting...

  • Customer Service Representative

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    About This RoleWe are looking for a skilled Customer Service Representative to join our WhatsApp team. As a key member of our customer support team, you will be responsible for providing exceptional customer service through WhatsApp.

  • Customer Service Representative

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Part time

    Job Title: Customer Service RepresentativeWe are looking for a talented individual to join our team in a customer service role with no previous experience required. The ideal candidate will be proactive, eager to learn and adapt to new challenges.

  • Customer Service Representative

    3 weeks ago

    Karachi, Sindh, Pakistan All Marketing Solutions Full time

    Providing customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...

  • Customer Service Representative

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative Opportunity:A young talent with a willingness to learn and adapt is required to join our team in a customer-facing role.

  • Customer Service Representative

    5 days ago

    Karachi, Sindh, Pakistan SYARC Solutions Full time

    5 days ago Be among the first 25 applicantsCustomer Care Representative (Call Centre)Timings: Canadian Time Zone (Pakistan Time: 6pm to 2am)Salary Range: 45,000 - 60,000 PKR/ MonthAbout Syarc Solutions:Syarc Solutions is a dynamic B2B company dedicated to delivering high-quality solutions to our clients. As we expand, we're looking for talented individuals...

  • Customer Service Representative

    3 weeks ago

    Karachi, Sindh, Pakistan MM Wide Visions Full time

    Customer Service Representative MM Wide Visions, Pakistan Come and join our excellent and rapidly growing team.We are a business outsource provider company looking for experienced professional individuals for the post of Customer Service Representative.Job SpecificationIndividual must possess the following:Minimum 1 year experience.Good IT Skills (Basic...