Customer Support Executive

1 week ago

Multan, Punjab, Pakistan Empowerers Full time

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Company Description

Founded in 2020, Empowerers is an e-commerce business organization dedicated to educating Pakistani people, both overseas and residents, on how to earn online through various eCommerce marketplaces such as eBay, ETSY, Shopify, Amazon, Daraz, Fiverr, and Upwork. As a pioneer in eBay marketplace education in Pakistan, Empowerers is renowned for its detailed and advanced knowledge in this domain. The organization focuses primarily on eBay due to its user-friendly business start-up processes, straightforward earning steps, and variety of product categories.

Role Description

This is a full-time on-site role for a Customer Support Executive, located in Multan. The role entails providing exceptional customer service, handling call/ whatsapp/ social media support, responding to customer inquiries, and resolving the support issues. The Customer Support Executive will ensure customer satisfaction by addressing customer concerns promptly and efficiently.

Qualifications
  • Fresh MBA Degree, one year experience in the same field is preferred
  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Self Driven
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced environment
  • Relevant experience in e-commerce and familiarity with marketplaces such as eBay, and ETSY are a plus
  • Proficiency in using excel and power point is necessary
Package

Will depend upon the final interview, for this role salary range is 30 K to 50 K

Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • IT Services and IT Consulting

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