System Support Engineer

3 weeks ago


Karachi, Sindh, Pakistan Innovative Solutions Full time

Innovative Solutions is hiring a System Support Engineer.

Timings: 10am - 7pm

QUALIFICATIONS AND EXPERIENCE:
  • The ideal candidate should have a bachelor's degree in computer science, Information Technology, or a related field.
  • Candidate should have 3 to 4 years of hands-on experience in IT support.
  • Holding certifications such as Microsoft Certified or A++ certification is essential to demonstrate your competence in managing and troubleshooting computer systems.
  • Strong understanding of core system infrastructure, with a focus on operating systems such as Windows, Linux, and macOS.
  • Experience with installation of creative division software and plugins, ensuring compatibility and performance.
  • Troubleshooting expertise for diagnosing and resolving system, software, and hardware issues efficiently.
  • Ability to work with Bare Metal Servers, network configurations, and relevant IoT devices.
KEY RESPONSIBILITIES:
  • Supervise and perform installations and configuration of systems and accessories.
  • Provide support to the end users and assist them on technical issues.
  • Provide assistance to the lead on maintenance activities within the IT infrastructure.
  • Monitor deployed systems and accessories.
  • Keep accurate records of IT inventory, ensuring all hardware and software assets are properly documented and maintained.
  • Research, test, and evaluate new technologies for integration into the company's IT infrastructure to drive continuous improvement.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Software Development

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