
System Support Engineer
4 weeks ago
Job Responsibilities
- Provide first-level technical support for hardware, software, and network-related issues. Install, configure, and maintain operating systems, applications, and IT equipment.
- Troubleshoot and resolve system errors, connectivity issues, and performance problems. Monitor system performance and security, ensuring compliance with IT policies & collaborate with other IT team members to implement and improve system processes.
- Document IT incidents, resolutions, and system configurations for future reference.
- Knowledge of Network Devices including Firewalls, Routers, Switches, CCTV & WAP System.
- Support IT infrastructure, including servers, printers, and backup solutions and assist in IT asset management and procurement processes.
Job Specification:
Minimum BS (CS) Hons or relevant Degree, with 1-3 years of relevant experience.
Good at problem solving.
Good at organizing and multitasking.
Able to explain technical problems in simple terms.
A clear understanding of the employer's particular system.
Seniority LevelAssociate
Employment TypeFull-time
Job FunctionStrategy/Planning, Management, and Other
IndustriesInternet Marketplace Platforms, IT System Training and Support, and IT System Data Services
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