System Support Engineer

4 weeks ago


Karachi, Sindh, Pakistan OLX Pakistan Full time

Job Responsibilities

  • Provide first-level technical support for hardware, software, and network-related issues. Install, configure, and maintain operating systems, applications, and IT equipment.
  • Troubleshoot and resolve system errors, connectivity issues, and performance problems. Monitor system performance and security, ensuring compliance with IT policies & collaborate with other IT team members to implement and improve system processes.
  • Document IT incidents, resolutions, and system configurations for future reference.
  • Knowledge of Network Devices including Firewalls, Routers, Switches, CCTV & WAP System.
  • Support IT infrastructure, including servers, printers, and backup solutions and assist in IT asset management and procurement processes.

Job Specification:

Minimum BS (CS) Hons or relevant Degree, with 1-3 years of relevant experience.

Good at problem solving.

Good at organizing and multitasking.

Able to explain technical problems in simple terms.

A clear understanding of the employer's particular system.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Strategy/Planning, Management, and Other

Industries

Internet Marketplace Platforms, IT System Training and Support, and IT System Data Services

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