Staff Technical Program Manager

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Staff TPM, Commerce - Hyderabad

About Warner Bros. Discovery:
Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.
For more information, please visit www.wbd.com.

Meet Our Team:
The Commerce group is part of the SPARK organization within WBD's Global Tech division. Our services handle all aspects of monetizing our streaming services. This includes everything from managing products, pricing, and promotions; selling subscriptions and pay-per-view events; integration with 3rd party providers for global and local payment methods; handling taxes, fraud, financial reporting, and much more. We provide the backend APIs that power all our clients, and our teams own design, build, maintain, and are responsible to both deploy and operate our services. The group is based in the US, Sweden, and Poland and is continuing to expand in India.

Roles & Responsibilities
Organize and drive requirements and features that deliver reliable payment and recurring billing experiences.
You are able to triage multiple initiatives to make a judgment to tackle the right problems at the right time.
You are passionate about leading by influence. You have a demonstrated ability to establish a vision and to execute on it.
You have excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience.
Create and drive team direction and strategy at all phases of engineering and project management.
Document, articulate and maintain your program's technical and business requirements.
Guide and organize development teams to deliver platform capabilities that are in line with roadmap and program / organizational goals / KPIs.
Work with development teams to tease out implementation details and identify roadblocks before they occur.
Communicate how product-level goals fit into, and are influenced by, larger divisional goals, and how the team's work impacts the success or failure of the division.
Discover and articulate technical requirements and dependencies on external development teams and third-party partners.
Create problem statements and move from those to appropriate and data driven proposals, recommendations, and solutions; then drive alignment across cross-functional stakeholders.
Understand the flow of Commerce data into business intelligence and financial systems.
What To Bring
5+ years of experience as a Technical Program Manager working across multiple technical projects.
Global payments, e-commerce, in-app purchase (IAP) experience – you've worked directly with payment processors/IAP partners, alternative payment methods (APM's) and have experience working on direct credit/debit card payments, VAT/taxes, fraud, billing, churn.
Monetization experience such as one-time e-commerce or PPV purchases, add-ons, bundles, or subscriptions.
Data migration and financial reporting experience.
Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals.
Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements.
Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team.
Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts.
Ability to articulate and flag program risks/issues.
Ability to clearly document and speak to program status, next steps, milestones.
Strong business acumen that balances strategic initiatives and engineering needs.
Strong understanding and experience with development methodologies, including waterfall and agile.
Ability to learn new development tools and productivity tools in order to continuously improve effectiveness.
Financial reconciliation and data/analytics experience – you're a data person who can understand and document how data created in Production systems makes its way downstream into business intelligence and financial systems.
Takes ownership of their work and consistently delivers results in a fast-paced environment.

What We Offer:
● A Great Place to work.
● Equal opportunity employer.
● Fast track growth opportunities.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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