Business Analyst Cum Implementation Officer

Business Analyst Cum Implementation OfficerBusiness Analyst Cum Implementation Officer

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Company Description

HALO INFORMATICS PVT LTD is a software development and business process outsourcing company specializing in providing enterprise solutions to the health and social care sector. We focus on developing and delivering innovative solutions that leverage technology and streamlined processes as a competitive advantage. Our expertise includes end-to-end development of web-based software and mobile applications to support our partners through each step of the software development life cycle.

Role Description

We are seeking a proactive and detail-oriented Business Analyst Cum Implementation Officer with 2-3 years of experience to join our dynamic team. We are seeking a skilled and motivated Business Analyst cum Implementation Officer to join our team.

Key Responsibilities:

• Requirements Gathering & Analysis:
• Collaborate with stakeholders to identify business needs and gather functional and technical requirements.
• Conduct interviews, surveys, and workshops to elicit clear and concise requirements.
• Document business requirements, process flows, and system specifications.
• Process Mapping & Improvement:
• Analyze existing business processes and workflows to identify opportunities for improvement.
• Develop recommendations for process optimizations and operational efficiencies.
• Assist in the design and implementation of new processes and systems.
• Data Analysis & Reporting:
• Collect, analyze, and interpret data to support decision-making and business strategies.
• Develop reports, dashboards, and performance metrics to track business performance and project progress.
• Present data insights and findings to stakeholders in a clear and actionable format.
• Project Support & Coordination:
• Assist in managing projects by tracking progress, timelines, and resources.
• Work closely with project managers, IT teams, and business units to ensure project goals are met.
• Provide support during the testing and implementation phases of new systems or processes.
• Stakeholder Communication:
• Maintain effective communication with stakeholders across departments to ensure alignment on project objectives.
• Act as a liaison between business users and technical teams to ensure requirements are understood and delivered.

6.Implementation Support:

• Manage the end-to-end implementation of business solutions, ensuring projects are delivered on time, within scope, and within budget.
• Liaise with internal teams, external vendors, and clients to ensure smooth execution and adoption of new systems or processes.
• Coordinate project activities, tasks, and resources to ensure effective delivery and successful roll-out.
• Provide training and support to end-users during the implementation phase, ensuring user adoption and smooth transition.
• Monitor the progress of implementations and resolve any issues that arise, escalating when necessary.
• Prepare and maintain project documentation, including project plans, timelines, and status reports.
• Analyze post-implementation results and provide recommendations for continuous improvements and optimizations.
• Monitor system performance, collect feedback, and assist in the refinement of processes for ongoing efficiency gains.
• Facilitate workshops, meetings, and discussions to gather feedback and evaluate the effectiveness of business solutions.
• Stay current with industry trends, tools, and techniques.
• Participate in workshops and training sessions to enhance business analysis skills and knowledge.

Required Skills & Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or related field.
• Experience: 2-3 years of experience as a Business Analyst or in a similar role.
• Technical Skills:
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Experience with requirements gathering tools and techniques (e.g., JIRA, Confluence).
• Analytical Skills: Strong problem-solving skills with a keen ability to analyze complex data and identify patterns or trends.
• Communication: Excellent written and verbal communication skills with the ability to present complex information to stakeholders at all levels.
• Business Acumen: Understanding of business processes and the ability to translate business needs into actionable requirements.

Preferred Skills:

• Experience in [specific industry, e.g., healthcare] is a plus.
• Knowledge of Agile methodologies (Scrum, Kanban).

Office Timings : 12:00 PM to 09:00 PM (Onsite)

Location : Near Firdous Market Gulberg 3 Lahore

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionResearch, Analyst, and Information Technology
• IndustriesHospitals and Health Care

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