Global Delivery Lead

4 weeks ago

Islamabad, Islamabad, Pakistan Teradata Full time

Our Company

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

The COE Solutions Delivery Lead is a thought leader and a Project Delivery expert who would be responsible for establishing and managing the Core Delivery Team of Solutions COE SMEs/Technical Leads/Architects. He/she would work with the COE Region Solution Leads, Teradata Delivery Teams and Teradata Account Teams to develop and manage the Solution Delivery Methodology/Assets and assume accountability (technical) for the Project Delivery. He/she would be responsible for –

  • successful delivery of solutions per the expected delivery & quality metrics,
  • continuous improvement in delivery efficiency target metrics
  • high CSAT
  • building a COE project delivery, supporting and taking technical accountability for the Project executions and building a team of SMEs/Delivery Experts, across COE/GSIH/Region Services Delivery Team
  • Field Enablement for the delivery team

This role will require strong technical management skills, project delivery and governance skills, team building, mentoring and interpersonal skills, a deep understanding of the Teradata Solutions Strategy and Teradata Technology, Data Architecture and an understanding of the partner engagement model.

This role will directly report to Teradata's Head of Solution COE.

Key Responsibilities
  • Technical accountability for the project delivery executions
  • Conceptualize and Build an Execution (across COE/GSIH/Region Services Delivery Team), to support and scale project executions and be accountable for the technical delivery of the projects
  • Establish program and project delivery frameworks (technical areas)
  • Conduct periodic governance reviews on the various delivery (technical) improvement initiatives to ensure defined objectives are met and look for measured outcomes
  • Participate as a thought leader and contribute to the core objectives and outcomes of the COE
  • Build and run a comprehensive Delivery (Project + Technical) Governance model
  • Drive efficiencies across project execution teams working in collaboration with Solution team.
  • Collaborate with different stakeholders to build/utilize the COE Delivery team
  • Provide mentoring and guidance to the Project Execution Teams
  • Responsible for managing/maintaining a single version of the COE Delivery Assets
  • Maintain comprehensive documentation of the Execution Assets
  • Be one of the core influencers for Solution Deliveries

Who You'll Work With

The successful candidate will work from any Teradata GSIH (Global Services Innovation Hub) facility or virtual in India/ Pakistan/Prague and will be expected to travel on business (20 -30% travel).

What Makes You a Qualified Candidate
  • Minimum 15 years of IT work experience, with at least 10 years in large projects implementation roles
  • Minimum 5 years of Teradata Implementation experience, with at least 2 years of strong AI/Data solution implementations.
  • Experience in building successful project execution teams
  • Experience in leading effective teams and collaborating across business and functional units to drive results
  • Knowledge and experience with latest delivery and governance methodologies
  • Experience in building and using Automation Tools/Accelerators in Projects

What You'll Bring
  • Collaborative attitude and team player.
  • Very strong analytical skills.
  • Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.
  • Ability to coordinate with SMEs, stakeholders, manage timelines, escalation & provide on time
  • Ability to prioritize assignments, handles shifting deadlines, and work independently as well as in a team environment.

Why We Think You'll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
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