Customer Service Representative

2 days ago

Karachi, Sindh, Pakistan Cyber Tech Full time

Customer Service Representative
Cyber Tech, Pakistan

Looking for a rewarding career in a dynamic customer service environment? Look no further Cyber Tech is hiring Customer Service Representatives.

About Our Company: Cyber Tech is a leading call center in Karachi, known for providing exceptional customer service solutions to clients worldwide. With a focus on innovation and excellence, we offer a supportive work environment where employees can thrive and grow.

Competitive Salary (35,000 to 45,000 PKR + Commissions)
Flexible Night Shifts (8 PM to 4 AM)
Convenient Location in Gulshan-e-Iqbal, Karachi
Growth Opportunities for All Skill Levels
Students Welcome (Ages 16 to 25)

Requirements:

Basic English Skills
Punctuality
Self-Confidence

Job Specification

Communication: Clear and effective communication skills to interact with customers professionally and empathetically.
Problem-Solving: Ability to identify customer needs, address concerns, and provide appropriate solutions.
Active Listening: Attentiveness to customer inquiries, concerns, and feedback to ensure their needs are understood and met.
Patience: Calm and composed demeanor to handle challenging situations and difficult customers with patience and understanding.
Time Management: Efficiently manage time to handle multiple customer inquiries while maintaining quality service and response times.
Adaptability: Flexibility to adapt to changing customer needs, policies, and procedures in a fast-paced environment.
Product Knowledge: Thorough understanding of products or services offered to accurately assist customers and provide relevant information.
Empathy: Ability to empathize with customers' situations and emotions to build rapport and establish trust.
Computer Proficiency: Basic computer skills to navigate customer service software, CRM systems, and other digital tools effectively.
Teamwork: Collaboration with colleagues and other departments to resolve customer issues and improve overall service delivery.

mustakbil.com asks for your consent to use your personal data to:

perm_identity

perm_identity Personalised advertising and content, advertising and content measurement, audience research and services development

devices

devices Store and/or access information on a device

Data preferences

You can choose how your personal data is used. Vendors want your permission to do the following:

Store and/or access information on a device

Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).

Create profiles for personalised advertising

Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.

Use profiles to select personalised advertising

Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.

Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.

Measure content performance

Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.

Understand audiences through statistics or combinations of data from different sources

Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).

Develop and improve services

Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or improvement of user profiles and identifiers.

Use limited data to select content

Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

Ensure security, prevent and detect fraud, and fix errors

Your data can be used to monitor for and prevent unusual and possibly fraudulent activity (for example, regarding advertising, ad clicks by bots), and ensure systems and processes work properly and securely. It can also be used to correct any problems you, the publisher or the advertiser may encounter in the delivery of content and ads and in your interaction with them.

Deliver and present advertising and content

Certain information (like an IP address or device capabilities) is used to ensure the technical compatibility of the content or advertising, and to facilitate the transmission of the content or ad to your device.

The choices you make regarding the purposes and entities listed in this notice are saved and made available to those entities in the form of digital signals (such as a string of characters). This is necessary in order to enable both this service and those entities to respect such choices.

Match and combine data from other data sources

Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.

In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).

Identify devices based on information transmitted automatically

With your acceptance, your precise location (within a radius of less than 500 metres) may be used in support of the purposes explained in this notice.

Vendors can use your data to provide services. Declining a vendor can stop them from using the data you shared.

Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Users' profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: Precise location data, Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Users' profiles, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Users' profiles, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Privacy choices, Device identifiers, Authentication-derived identifiers, IP addresses

Data collected and processed: Privacy choices, Device characteristics, IP addresses, Non-precise location data

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Browsing and interaction data, Privacy choices, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: Device characteristics, IP addresses

Data collected and processed: Device identifiers, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Users' profiles, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Device identifiers, IP addresses

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Precise location data, Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Precise location data, Privacy choices, Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Users' profiles, User-provided data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, User-provided data, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Users' profiles, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Privacy choices, Users' profiles, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Probabilistic identifiers, Device identifiers, Device characteristics, IP addresses

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Device identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Data collected and processed: Device identifiers

Data collected and processed: Browsing and interaction data, Privacy choices, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Privacy choices, Device characteristics, IP addresses

Data collected and processed: Browsing and interaction data, User-provided data, Device identifiers, Device characteristics, IP addresses

Data collected and processed: Precise location data, Browsing and interaction data, Probabilistic identifiers, Device identifiers, Authentication-derived identifiers, Device characteristics, IP addresses, Non-precise location data

Marketing Science Consulting Group, Inc.
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