Project Manager

6 days ago

Hyderabad City Taluka, Pakistan Backbase Full time

The Job in short
As a Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks worldwide to implement our online banking solutions.
Your task is to manage projects globally and serve as a bridge between Backbase internal teams and our clients.

Meet the job
Backbase is a fast-growing and dynamic environment. This position is key in providing effective coordination and communication among all project stakeholders. You will support customers and partners, advising clients on implementing their online applications using Backbase solutions to their full potential.

How about you
Fundamentals:
● 5-8 years of experience
● Demonstrated experience in the financial sector
● Experience in startup/scaleup environments
● Managed a program
● Agile coaching experience is beneficial

Use of Tools and Methods:
● Strong knowledge of standard software tools related to your responsibilities, able to answer colleagues' questions and lead tutorials on best practices
● Able to provide teams, colleagues, and customers with context on how software tools enhance efficiency and effectiveness
● Promotes agile philosophy and ways of working

Financial Management:
● Ability to create tools and processes for internal and external reporting
● Support strategy discussions based on reported data
● Address issues based on data
● Ensure project effectiveness (productivity/billability)

Client Management:
● Identify business development opportunities
● Design and facilitate client workshops
● Spot potential issues and minimize impact through effective management
● Manage large transformation programs within a client
● Work with senior stakeholders to define long-term program strategy

Project Team Management (internal):
● Effectively manage project teams and resolve issues
● Proactively identify potential resources
● Train team members in Scrum methodology
● Manage multiple teams in large programs or multiple projects

Change Management:
● Comfortable with ambiguity and rapid change
● Influence and drive change
● Identify potential risks from changes
● Mitigate impact and replan accordingly
● Improve change processes

Risks and Issues Management:
● Manage risks and issues at both project and program levels

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