
Customer Sales Representative
4 weeks ago
Job Title: Customer Service/Sales Representative
Location: On-site (Time specific -- Evening/Night shift)
Job Overview:
As a Customer Service/Sales Representative at Blue Technologies, CSR will be the frontline contact for our customers, helping to drive sales and ensure a positive user experience. This role involves managing inquiries, resolving issues, and providing detailed information about our products and services.
Responsibilities:
- Respond to customer inquiries via phone, email, and live chat with professionalism and speed.
- Provide accurate information about products and services, helping customers make informed decisions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues and relevant departments as necessary.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
Qualifications:
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Strong English Communication (both verbal and written).
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Benefits
- Competitive Salary: Compensation is competitive, based on experience and industry standards.
- Health Benefits: Personal medical Insurance.
- Sales Commission: Daily/Monthly/Annual Sales Commissions.
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