IT Manger/Technical Account Manager

1 week ago


Lahore, Punjab, Pakistan ICE Consulting - Managed IT & Cybersecurity for Life Sciences Full time

About ICE Consulting:

ICE Consulting is a prominent Managed IT Services provider, established in 1997. We focus on delivering top-tier managed IT and security solutions tailored for small to medium-sized businesses. Our team is passionate about technology and committed to providing exceptional service to help our clients succeed. We invite like-minded professionals to join our growing team as we continue to innovate and excel in the IT industry.

Role Overview:

The IT Manager/Technical Account Manager plays a crucial role at ICE Consulting, acting as the primary liaison between our clients and internal teams. In this position, you'll leverage your technical expertise to understand clients' IT needs, ensuring that their systems are optimized, secure, and effectively supported. You will manage client relationships, oversee the resolution of technical issues, and contribute to project delivery, all while championing client success and satisfaction with our services.

Requirements

Essential Qualifications:

  1. 6-11 years of experience in IT management or technical account management, preferably in a Managed Service Provider (MSP) environment
  2. Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
  3. Familiarity with ticketing systems and quotation applications, such as ConnectWise and QuoteWerks
  4. Comprehensive understanding of IT infrastructure management, system analysis, and hardware/software systems
  5. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project, Visio, Outlook) and other relevant tools
  6. Exceptional organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced setting
  7. Strong decision-making capability and a proactive, positive demeanor
  8. Attention to detail and high accuracy in executing job responsibilities
  9. Excellent verbal and written communication skills, delivering superior customer service
  10. Ability to work collaboratively with clients, internal teams, and external partners
  11. Proven ability to thrive under pressure and maintain effective client interactions

Desirable Traits:

  1. Established history of building and sustaining client relationships
  2. Experience in data analytics, CRM systems, cloud solutions, or digital project management
  3. Adaptable and capable of navigating ambiguous situations effectively
  4. Background in regulated industries (e.g., Financial Services, Healthcare) is advantageous

Take the next step in your career with ICE Consulting, where you can make a meaningful difference in our clients' IT experiences

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan podium Full time

    About the RoleWe are looking for a skilled Technical Account Manager to join our Customer Support team. In this role, you will be responsible for building strong relationships with our customers, providing expert guidance, and driving business growth.Key Responsibilities:Develop and maintain close relationships with key customers, understanding their...

  • Account Manager

    7 days ago


    Lahore, Punjab, Pakistan IT Devices Full time

    IT Devices Online is seeking a dynamic and results-oriented Account Manager to join our team. As a key member of our sales department, you will be responsible for developing and maintaining strong relationships with existing clients, as well as identifying and acquiring new business opportunities. You should have excellent communication and negotiation...


  • Lahore, Punjab, Pakistan IT Devices Full time

    Job DescriptionWe are seeking a dynamic Sales and Account Manager to join our team at IT Devices Online.The ideal candidate will have excellent communication and negotiation skills, as well as the ability to build strong relationships with clients and internal stakeholders.Key ResponsibilitiesDevelop and maintain a portfolio of assigned accounts, ensuring...


  • Lahore, Punjab, Pakistan Logica IT Solutions Full time

    Are you an experienced Technical Project Manager looking for a new challenge? Do you have a passion for leading teams and delivering high-quality software solutions? If so, we'd love to hear from you!About the OpportunityWe're seeking a Technical Project Manager to join our team and lead the design, development, and delivery of high-quality software...


  • Lahore, Punjab, Pakistan Soliton Technologies (Pvt) Ltd. Full time

    Job RequirementsWe are looking for a Project Implementation Lead to join our team. The ideal candidate will have a strong background in business analysis, technical expertise, and excellent communication skills.Responsibilities:Analyze business problems to develop project plans.Address client queries effectively, ensuring timely responses.Participate in...

  • Associate Manger

    2 weeks ago


    Lahore, Punjab, Pakistan Excel Labs Full time

    This is a full-time on-site role for an Associate Manager at Excel Labs located in Punjab, Pakistan. The Associate Manager will be responsible for overseeing day-to-day operations, managing staff, coordinating with different departments, and ensuring efficient workflow within the organization.QualificationsManagement and Leadership skillsExcellent...


  • Lahore, Punjab, Pakistan IT Devices Full time

    About the RoleThe Client Relationship Executive will be responsible for developing and maintaining strong relationships with existing clients, as well as identifying and acquiring new business opportunities.The ideal candidate will have excellent communication and negotiation skills, as well as the ability to build strong relationships with clients and...

  • Jr. Technical Recruite

    12 hours ago


    Lahore, Punjab, Pakistan Vertex IT Solutions Full time

    We are seeking a Junior Technical Recruiter to support our talent acquisition efforts by sourcing, screening, and coordinating hiring for technical roles. You will work closely with senior recruiters and hiring managers to attract top IT and engineering talent, ensuring a smooth and efficient recruitment process. The ideal candidate should have a strong...


  • Lahore, Punjab, Pakistan Vertex IT Solutions Full time

    About the RoleAt Vertex IT Solutions, we are seeking an experienced Technical Recruiter to support our talent acquisition efforts by sourcing, screening, and coordinating hiring for technical roles. The ideal candidate will have a strong understanding of technical job roles, excellent communication skills, and a keen eye for identifying potential...


  • Lahore, Punjab, Pakistan CTO 247 Pvt Ltd (A Stewart Company) Full time

    We are looking for a skilled Workflow and Account Manager to manage daily configuration requests from our ticketing system. You will work closely with technical support analysts to troubleshoot scenarios through the application interface and configure new products and notes.Key Responsibilities:Creating and modifying various workflow tasksAdding, removing,...


  • Lahore, Punjab, Pakistan The Food and Beverages Company Full time

    The Food and Beverages Company, PakistanA large food company manufacturing clean drinking water, cooked and raw food, bakery and sweets is looking for the following personnel to be based in Lahore.Finance & Accounts ManagerWe are looking for an experienced accountant to manage the accounting procedures and cash flow of the business. Applicant must hold...


  • Lahore, Punjab, Pakistan WorkTech Full time

    We are looking for a highly motivated and results-driven Sales and Account Management Expert to join our team at WorkTech.About the JobThe ideal candidate will have a strong technical background, excellent communication skills, and a proven track record in sales and account management.ResponsibilitiesBid and manage projects on Upwork to secure high-quality...


  • Lahore, Punjab, Pakistan IT Tech Solution Full time

    Are you a motivated and results-driven individual looking for a new challenge? Look no further! We are seeking a skilled Technical Support Specialist to join our team at IT Tech Solution in Lahore.About the Role:This role involves providing technical support to customers in the USA via telephone to resolve their queries and concerns. The successful candidate...


  • Lahore, Punjab, Pakistan Nokia Full time

    Job DescriptionThe Technical Sales Manager is an integrated role that combines the technical expertise of a Sales Solution Manager (SSM) with the customer relationship management and sales skills of an Account Manager (AM). This role is responsible for driving sales of optimal solutions to customers (direct and indirect via partners) by providing technical...

  • Manager Accounts

    5 days ago


    Lahore, Punjab, Pakistan Hr Mentors Full time

    Make finalizing of accounts prepared by junior accountants.Verification of accounts.Manage the accounts of the company independently.Must be a Qualified Chartered Accountant.Degree must be from a reputable chartered accountants firm.Job SpecificationQualified chartered accountant from a reputable chartered accountants firm.At least 8 years of experience in...

  • Manager Accounts

    2 weeks ago


    Lahore, Punjab, Pakistan Saad Ahsan Residency & Citizenship Full time

    Saad Ahsan Residency & Citizenship is looking for an Experienced Manager Accounts, having advance knowledge of accounting practices and procedures including the Generally Accepted Accounting Principles (GAAP) and hands-on experience of accounting software & databases.Candidate should have at least 3 to 4 years of work experience. Work experience with an...

  • Manager Accounts

    2 weeks ago


    Lahore, Punjab, Pakistan Highly Keen Full time

    Highly Keen - The HR Institute is looking for a Manager Accounts for one of its clients in the retail industry. The job description of the required candidate is as follows:Responsible for developing a proper formal accounting and financial control system of the company and streamlining all accounting processes and practices.Develop funds flow statements,...

  • Manager Accounts

    4 days ago


    Lahore, Punjab, Pakistan Naaptol Full time

    ResponsibilitiesManage and oversee the daily operations of the accounting departmentProcess month and end year processes, accounts payable/receivable, cash receipts, general ledger, payroll and utilities, treasury, budgeting, cash forecasting, revenue and expenditure variance analysis, capital assets reconciliations, trust account statement reconciliations,...


  • Lahore, Punjab, Pakistan Programmers Force Pvt. Ltd. Full time

    Join to apply for the Technical Project Manager - SAAS role at Programmers ForceWe are seeking an experienced Technical Project Manager with a strong background in fintech, excellent communication skills, and a passion for learning new technologies. This role will involve managing complex, cross-functional projects within our technology team to ensure...


  • Lahore, Punjab, Pakistan Oxbridge Digital Full time

    Job BriefOxbridge Digital is seeking a Financial Operations Manager to join our team. The successful candidate will be responsible for managing the accounts payable department and staff, overseeing functions such as maintaining the general ledger, accounts payable, and project accounting. They will also be responsible for tracking the status of transactions...