Sales and Operations Lead

3 weeks ago

Lahore, Punjab, Pakistan Shifa Therapy Full time

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Join a mission-driven startup transforming mental health across continents — lead with purpose, grow with impact, and help shape the future of inclusive, faith-informed care.

Job Title: Sales & Operations Lead

Location: Lahore / Remote

Type: Full-Time

About ShifaTherapy.com & Counsel Clinic

ShifaTherapy.com & Counsel Clinic are pioneering mental health platforms providing culturally sensitive, faith-informed therapy to individuals and institutions across the Middle East, North America, and Europe. Our mission is to make inclusive, stigma-free care accessible globally.

Role Overview

We are looking for a Sales & Operations Lead to drive business growth and optimize internal operations. This dual-role involves leading a remote sales team, managing the entire sales funnel, and overseeing therapist onboarding, performance tracking, and payouts. You'll work closely with leadership to improve systems and drive results.

Key Responsibilities

  • Lead and mentor a remote sales team, setting goals and reviewing performance
  • Develop sales strategies, CRM workflows, and materials (pitch decks, scripts)
  • Manage the full sales funnel and collaborate with marketing to drive client acquisition
  • Oversee therapist onboarding, credentialing, and performance management
  • Manage payout processes and improve therapist retention through structured engagement
  • Optimize internal processes, implement tools, and create SOPs for scalability

Qualifications

  • 3-5 years in sales, operations, or business management (healthcare or startup experience preferred)
  • Experience managing remote teams, with strong CRM and task management tool proficiency
  • Excellent communication skills and a process-oriented mindset
  • Ability to work in a faith-informed mental health space with cultural sensitivity
  • Bonus: Experience in healthcare or therapist operations

What We Offer

  • Leadership position in a fast-growing, purpose-driven startup
  • Close collaboration with the founding team and significant career growth opportunities
  • Flexible remote work environment and competitive salary with performance bonuses
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesMental Health Care

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