
Assistant Manager
3 weeks ago
Job Title: Assistant Call Center Manager
Location: DHA phase V, Lahore
Company: RiteMigrtae
Job Type: Full-time | On-site
Job Description:
We are looking for an Assistant Call Center Manager to support our call center operations and ensure excellent customer service. The ideal candidate will assist in managing the team, improving processes, and maintaining a positive work environment. If you have leadership skills and a customer-focused mindset, we'd love to hear from you
Responsibilities:
- Assist in overseeing daily call center operations
- Support and guide call center agents to improve performance
- Ensure customer inquiries are handled efficiently and professionally
- Monitor team productivity and provide feedback
- Help implement new strategies to enhance service quality
- Handle escalated customer issues when necessary
Qualifications:
- Fresh Grads highly encouraged
- 0 - 1 Years of experience in any related field
- Strong leadership and problem-solving skills
- Proficiency in basic computer applications is a plus
Skills Required:
- Excellent English verbal and written communication skills
- Ability to multitask and work under pressure
- Strong organizational and decision-making abilities
- Team-oriented mindset with a proactive approach
Join us and take the next step in your career Apply now.
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