
Principal Product Manager – AI Solutions
4 weeks ago
Join to apply for the Principal Product Manager – AI Solutions role at ibex.digital
Job OverviewWe are seeking an experienced Principal Product Manager to lead our AI Solutions initiative, driving the development and growth of our internal and customer-facing AI solutions. We leverage multi-AI agent frameworks and cloud technologies to deliver powerful AI-driven solutions. This role offers the opportunity to shape the future of AI solutions for customer engagement, automation, and operational efficiencies.
Job Description- Define and drive the product vision, strategy, and roadmap for the AI Solutions platform
- Collaborate with engineering teams to design and deliver scalable AI-powered solutions using cloud technologies
- Lead end-to-end product lifecycle management, including ideation, development, and delivery
- Develop a deep understanding of customer needs and translate insights into innovative AI solutions
- Work with stakeholders across sales, marketing, and customer support for effective product positioning and go-to-market strategies
- Act as the primary voice of the customer, balancing business needs with technical feasibility
- Partner with data scientists, engineers, and UX teams to prioritize features, design user experiences, and establish success metrics
- Advocate for AI best practices such as RAG, fine-tuning, and deployment of AI models to drive value
- Drive experimentation and proof-of-concept initiatives to validate AI capabilities that solve customer pain points
- 5+ years of product management experience, preferably in AI, cloud solutions, or enterprise software
- Proven experience delivering AI/ML solutions integrated with cloud-native services (e.g., Azure Cognitive Services, AWS AI tools)
- Strong technical understanding of AI frameworks, LLMs, RAG strategies, and model fine-tuning
- Experience working with engineering teams, especially in backend development for cloud platforms
- Ability to translate customer needs into technical requirements and product features
- Exceptional communication and stakeholder management skills
- Strong analytical skills with data-driven decision-making experience
- Experience with vision documents (PR/FAQs), agile methodologies, backlog management, and prioritization frameworks
- Experience with AI Agents, Conversational AI, or Intelligent Automation
- Familiarity with platforms like Azure OpenAI, Microsoft Cognitive Services, etc.
- Background in customer-facing roles or direct client engagement for insights
- Medical Insurance
- Permanent Employment Status
- Provident Fund
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Company Pick & Drop
- Mid-Senior level
- Full-time
- Product Management and Marketing
- Telecommunications
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