CSR Required

16 hours ago


Islamabad, Islamabad, Pakistan MKAJ International Full time

Job Description: We are hiring a skilled Chat Support Representative to join our team for night shift operations. In this role, you will provide support to customers via chat, assist with inquiries, and maintain a high standard of service. The ideal candidate is proficient in English, with good typing skills and a focus on customer satisfaction.

Responsibilities:
  1. Engage with customers through live chat, providing prompt and accurate responses
  2. Assist customers with product information, troubleshooting, and issue resolution
  3. Maintain professionalism and empathy to ensure a positive customer experience
  4. Meet daily performance targets and maintain punctuality for optimal support coverage
  5. Accurately document interactions and follow-up requirements as needed
Requirements:
  1. Education: Intermediate or equivalent
  2. Skills: English proficiency with a minimum typing speed of 35 WPM
  3. Shift: Night shift, 6 PM to 6 AM
Compensation:
  1. Salary: 45,000 PKR basic, with an additional 5,000 PKR punctuality bonus
  2. Incentives: Daily performance-based incentives on meeting targets

If you're ready for a rewarding role with growth potential, we invite you to apply and become part of our dedicated support team

Consumer Services - Rawalpindi, Pakistan

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