
CSR Required
16 hours ago
Job Description: We are hiring a skilled Chat Support Representative to join our team for night shift operations. In this role, you will provide support to customers via chat, assist with inquiries, and maintain a high standard of service. The ideal candidate is proficient in English, with good typing skills and a focus on customer satisfaction.
Responsibilities:- Engage with customers through live chat, providing prompt and accurate responses
- Assist customers with product information, troubleshooting, and issue resolution
- Maintain professionalism and empathy to ensure a positive customer experience
- Meet daily performance targets and maintain punctuality for optimal support coverage
- Accurately document interactions and follow-up requirements as needed
- Education: Intermediate or equivalent
- Skills: English proficiency with a minimum typing speed of 35 WPM
- Shift: Night shift, 6 PM to 6 AM
- Salary: 45,000 PKR basic, with an additional 5,000 PKR punctuality bonus
- Incentives: Daily performance-based incentives on meeting targets
If you're ready for a rewarding role with growth potential, we invite you to apply and become part of our dedicated support team
Consumer Services - Rawalpindi, Pakistan
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